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Operations News & Media

Auntie Anne's adds amusement parks to venue portfolio

June 5, 2013

Auntie Anne's Pretzels has added amusement parks to its nontraditional venue portfolio. This spring, the 25-year-old soft pretzel icon opened locations at…

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China restaurant revenue up 17% in 2012 led by Yum! Brands

June 5, 2013

A new report from the China Cuisine Association shows that revenue from the largest restaurant chains in that country was up 16.5 percent in 2012. Yum! Brands…

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Restaurants join Round It Up America program for relief efforts

June 5, 2013

When deadly tornadoes hit Oklahoma recently, Round It Up America already had funds reserved before a warning siren was ever sounded. Round It Up America, which…

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Menu product development takes patience, collaboration

by Alicia Kelso — Editor, QSRWeb.com

You can create a great product but without marketing, it won't budge.

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Strong sales performance readies Good Times for expansion

June 4, 2013

Good Times Restaurants Inc. announced this week that its same store-sales increased 16 percent in May, in addition to an increase of 5 percent in May of last…

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How to navigate back-office technology options

by Alicia Kelso — Editor, QSRWeb.com

Technology can't predict the bus full of customers that just pulled up; you have to train your staff to be aware of what's going on outside of the data.

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CMO Klein leaves Arby's

June 3, 2013

Less than two years after being named chief marketing officer of Arby's, Russ Klein is leaving the company to "pursue other opportunities."

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Share Our Strength acknowledges restaurants for commitment to ending childhood hunger

June 3, 2013

Industry leaders, restaurateurs, chefs, anti-hunger advocates and policymakers gathered Sunday to honor individuals, organizations and businesses for their…

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Operations, marketing lead to strong sales at Krispy Kreme

May 31, 2013

Krispy Kreme's first quarter was impressive — an 11.4 percent same-store sales increase at company stores, 11 percent revenue growth, a 33 percent profit jump…

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CEO: Popeyes' remodeling efforts contribute to positive guest experience

May 31, 2013

Popeyes Louisiana Kitchen this week announced another strong quarter, including a system-wide sales increase of 10.2 percent.

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Restaurant operators' optimism hits a 10-month high

May 31, 2013

Driven by higher same-store sales and an improving outlook among restaurant operators, the National Restaurant Association's Restaurant Performance Index (RPI…

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Taco John's aims to double store count

May 31, 2013

Taco John's International has named Shawn Eby as its new vice president of Operations. He joins the Wyoming-based QSR with 26 years of experience in the…

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Restaurant chains expected to raise prices later this year

May 31, 2013

A new study conducted by supply chain cooperative SpenDifference shows that chain restaurants are planning to raise menu prices later this year.

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QSR worker strikes hit the West Coast

May 30, 2013

Seattle is the latest city to experience a quick-service employee strike. The citywide protest launched late Wednesday at a Ballard Taco Bell and has expanded…

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Good Times announces first Bad Daddy's franchisee

May 30, 2013

Less than two months after acquiring a stake in Bad Daddy's Franchise Development, Colorado-based QSR Good Times Restaurants Inc. has signed agreements for…

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Report predicts increasingly polarized value and premium food categories

May 30, 2013

Rabobank has published a new report identifying a new type of food consumer, the "hybrid consumer," which the bank says will polarize the food retail spectrum…

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Study: Six out of 10 most visited U.S. businesses are QSRs

A new study released by Placed found that limited-service restaurants account for the majority of the most-visited businesses in America.

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Jack in the Box refranchises 22 restaurants

May 29, 2013

Jack in the Box Inc. disclosed the details of a refranchising transaction that was completed in February and included in the company's second quarter operating…

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HotSchedules partners with talent management provider

May 29, 2013

HotSchedules, developers of mobile and Web-based employee scheduling, forecasting and paperless hiring solutions, announced a partnership with global talent…

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Restaurant leaders share best practices for employee engagement

by Alicia Kelso — Editor, QSRWeb.com

Restaurants have incentivized and engaged their teams with everything from retreats to Facebook pages to ESOL programs.

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