Dunkin' Donuts uses LTO strategy to 'talk to customers'

by Alicia Kelso — Editor, QSRWeb.com

Dunkin' is working on a loyalty program that makes sense with a franchised system.

Report: Chicken sandwiches now outnumber burgers on QSR menus

April 8, 2013

New research from Mintel compiled for Burger Business shows that the longstanding fast food burger wars may be evolving into the chicken sandwich wars.

KFC calls boneless chicken launch a 'game changer'

April 5, 2013

On April 14, KFC will roll out a product the company claims took two to three years to develop — Original Recipe Boneless. The launch is in response to…

Wendy's breakfast pull back due to inconsistency

by Alicia Kelso — Editor, QSRWeb.com

Having antiquated restaurants was affecting Wendy's ability to compete with traditional QSRs and fast casual brands.

QSR International expands Quiznos' presence in Latin America

April 5, 2013

QSR International has signed a 15-unit Quiznos development agreement for the country of Panama with Franquicias Premium Corporation, managed by Dimas Fajardo…

U-Swirl co-brands with Rocky Mountain Chocolate Factory

April 5, 2013

U-Swirl Inc., parent company of U-SWIRL Frozen Yogurt cafes, announced that the first U-Swirl and Rocky Mountain Chocolate Factory co-branded location is open…

SinglePlatform adds Yelp as menu publisher

April 5, 2013

SinglePlatform, a division of Constant Contact Inc., has added Yelp as a menu publisher in SinglePlatform's publishing partner network. Additionally, in the…

Whataburger adds philanthropic piece to Whatagames competition

April 5, 2013

Recently, Whataburger announced the 21 restaurants that emerged as finalists in the company's "WhataGames" competition, which tests team members in operations…

Dunkin' Donuts names new franchise group for W. Va.

April 5, 2013

Dunkin' Donuts announced the signing of a multi-unit store development agreement with new franchise group, Little General, for three new restaurants throughout…

A&W's mascot resurgence part of chain's bid to 'start fresh'

by Alicia Kelso — Editor, QSRWeb.com

The director of marketing discusses the chain's focus on social media to attract new customers without alienating loyal fans.

QSR workers stage 'biggest strike in fast food history' today

April 4, 2013

An estimated 400 quick-service employees walked off their jobs today at more than 60 New York City restaurants. The Fast Food Forward organization, which…

Franchise Association launches campaign for immigration reform debate

April 4, 2013

The International Franchise Association has launched an integrated advocacy campaign to "voice the needs of franchise business owners in the national debate…

Del Taco plans 20 new Alabama, Florida locations

April 4, 2013

Del Taco franchisee Larry Blumberg & Associates has opened the first of its 20 planned Del Taco restaurants. The newest location is in Dothan, Ala., and…

Tim Hortons outlines sodium reduction, sustainability efforts

April 4, 2013

Tim Hortons released its third annual Sustainability and Responsibility Report this week, highlighting the company's 2012 efforts and outlining goals for 201…

Chick-fil-A earns high marks for service and community support

by Alicia Kelso — Editor, QSRWeb.com

Attributes such as value, friendly service and order accuracy examined in a new report.

Free webinar gives tips on mobile payment security

April 3, 2013

Business owners are capitalizing on wireless technology to provide customers with new loyalty, payment and couponing programs. However, creating a mobile…

Jack in the Box Burger Truck hits the road

April 3, 2013

After 60 years of serving guests at brick and mortar restaurants, Jack in the Box has introduced a mobile food truck. Jack's Burger Truck is visiting the…

Survey predicts busiest summer hiring season in years

April 2, 2013

This year's summer hiring season is expected to be busier than it has been in recent years, according to the sixth annual summer jobs survey commissioned by…

McDonald's distribution center acquired by Golden State Foods

April 2, 2013

Golden State Foods (GSF), a global distributor and food processor, has acquired a McDonald's distribution center in Lebanon, Ill., from Gateway Distribution.

Want to reduce operational costs and waste? Start in the restroom

Paper towels can be costly, messy and environmentally unfriendly.