FastCasual.com hosting webinar on mobile payment security

March 19, 2013

With a push toward mobility, restaurant owners are capitalizing on wireless technology to provide customers with new loyalty and couponing programs. Creating a…

Quiznos accused of treating franchisees unfairly

March 18, 2013

Quiznos has been slapped with 10 lawsuits since December. The cases have been filed in Denver District Court and allege that the chain has treated its…

Three ways to get your customers out of an ordering rut

Because competition has intensified, pushing guests to experience the full extent of your menu is critical to long-term success.

How to get spring breakers into your restaurant

Ask local hotel owners to give your menu/promotional mailer to each guest upon check in and offer to cross-promote their hotel at your establishment.

Krispy Kreme posts best year since 2004

March 15, 2013

Krispy Kreme Doughnuts Inc. reported financial results for fiscal year 2012 and Q4, the latter of which included a same-store sales increase of 7.5 percent…

Franchise Association strengthens commitment to hire veterans

March 15, 2013

The International Franchise Association VetFran initiative has strengthened its partnership with the U.S. Chamber of Commerce's "Hiring our Heroes" program and…

McDonald's franchisee leaves system after labor violation allegations

March 15, 2013

Andy Cheung, the Pennsylvania-based McDonald's franchisee accused of labor abuse and exploitation by international student guestworkers earlier this month, has…

Auntie Anne's plants flag in Vietnam

March 15, 2013

Auntie Anne's Pretzels has entered its 25th country after opening in Ho Chi Minh City, Vietnam. The opening is part of a master franchise agreement with…

Rita's donates $10K to Stuttering Foundation on behalf of American Idol finalist

March 15, 2013

On behalf of Rita's employee and top 10 American Idol finalist Lazaro Arbos, Rita's Italian Ice has donated $10,000 to the Stuttering Foundation.

Bojangles' taps local store marketing coordinator

March 15, 2013

Bojangles' has hired Tammy Kravitz as local store marketing coordinator. She will work to build brand awareness through local store initiatives and community…

Dairy Queen adds 20th international market

March 15, 2013

Dairy Queen has made its debut in Trinidad, marking the brand's 20th country outside of the U.S. and Canada. The location, in Port of Spain, was opened through…

El Pollo Loco names VPs of supply chain, development

March 14, 2013

El Pollo Loco announced today the appointment of Richard Pineda as vice president of supply chain management and Jeff Little as vice president of development…

MonkeyMedia Software launches Catering Institute for restaurant operators

March 14, 2013

MonkeyMedia Software, a provider of turnkey catering solutions for restaurant operators, has announced the launch of its MMS Catering Institute — an education…

Taco Cabana, Pollo Tropical making solid gains

March 14, 2013

Less than a year since its spin-off from Carrols Restaurant Group Inc., Fiesta Restaurant Group is celebrating record gains as one of the fastest-growing…

Yum! Brands CEO: Innovation and value necessary for today's economy

by Alicia Kelso — Editor, QSRWeb.com

Novak says the two biggest risks in the food business today are food safety and social media.

Wendy's continues to support coffee program despite breakfast pullback

by Alicia Kelso — Editor, QSRWeb.com

CFO says QSR space is more competitive than ever this year.

Survey: Restaurant operators' priority is improving guest satisfaction

March 13, 2013

A new survey titled "Strategies for Workforce Management in Dining," commissioned by Kronos Incorporated and conducted by Gatepoint Research, a subsidiary of…

Independent delivery service brings QSR food to the people

March 13, 2013

A new food delivery service is bringing McDonald's and Taco Bell orders to residents of Gainesville, Fla.

Rita's Italian Ice introduces mobile loyalty app

March 13, 2013

In celebration of its 21st Annual First Day of Spring Free Ice Giveaway, set for March 20, Rita's Italian Ice has unveiled a new mobile loyalty application…

Dunkin' CFO: Beverages are the 'holy grail' of profitability

by Alicia Kelso — Editor, QSRWeb.com

Company is currently working on a mobile loyalty program to launch this year.