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Operations News & Media

White Castle expands sandwich concept

November 21, 2012

White Castle has opened the second co-branded location featuring its fledgling sandwich concept, Deckers. The location opened this week in Louisville, Ky., and…

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Popeyes reaches agreement with cartoon creator

November 21, 2012

AFC Enterprises Inc., parent company Popeyes restaurants, has entered into a new agreement with the King Features Syndicate Division of Hearst Holdings Inc.…

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White Castle recognized for 'people practices'

November 21, 2012

For the fourth time in seven years, the People Report has awarded the Best People Practices Award to Columbus, Ohio-based White Castle. This award acknowledges…

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Tim Hortons taps Visa payWave for contactless solution

November 20, 2012

The Visa payWave "wave and go" payment solution is now available for use at participating Tim Hortons restaurants through Canada.

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KFC Costa Rica wins Yum! Brands' regional competition

November 20, 2012

A 5-person team representing KFC Costa Rica won Yum! Brands' annual competition in Latin America and the Caribbean called "Team Challenge."

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Erbert & Gerbert's introduces gluten-free menu

November 20, 2012

Erbert & Gerbert's sandwich chain is launching a new gluten-free menu, which includes three soups and a selection of classic sandwiches made with Udi's…

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Sarku Japan continues major NYC expansion

November 20, 2012

Sarku Japan is expanding its quick-service footprint in New York City with a new opening on 125th Street in Harlem. Other locations are planned for Queens…

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Burger King expands home delivery service to the Big Apple

November 19, 2012

In the past month, Burger King has expanded its delivery service to the Miami and Houston markets. Now the chain is bringing the service to New York City.

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Popeyes completes acquisition of 27 restaurants

November 19, 2012

AFC Enterprises Inc. announced the completion of its planned $13.8 million acquisition of 27 restaurants in Minnesota and California.

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JPMorgan Chase CEO joins Yum! Brands' board

November 19, 2012

Yum! Brands Inc. has announced the appointment of Michael J. Cavanagh, 46, to its board of directors. Cavanagh is the co-chief executive officer of JPMorgan…

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McDonald's tests new Quarter Pounders, Egg White McMuffin

November 19, 2012

McDonald's restaurants in the greater Sacramento, Stockton and Modesto, Calif., areas are now showcasing three new varieties of the Quarter Pounder with…

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Q&A: The evolution of online ordering

NetWaiter's co-founder discusses how online ordering has changed from a convenient operational tool to a marketing asset.

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Taco Cabana sells New Mexico units to franchisee

November 16, 2012

Taco Cabana, a subsidiary of Fiesta Restaurant Group Inc., has sold its two company-owned Albuquerque, N.M., locations to its local franchisee Mel Sloan.

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ShopKeep iPad POS system enters the QSR market

November 15, 2012

ShopKeep POS has announced its entry into the quick-serve market with full kitchen printing capabilities.

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Burger King expands home delivery service to Texas

November 15, 2012

Less than a month after extending its home delivery service to select Florida markets, Burger King has announced that it will also now be delivering to the…

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McDonald's USA names new president

November 15, 2012

Jan Fields, president of McDonald's USA, announced she is leaving the company after more than 35 years. Her last day is Dec. 1.

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Dunkin' Donuts adding 10 units in Michigan

November 15, 2012

Just one day after announcing a multiunit agreement in the Wisconsin market, Dunkin' Donuts has also signed a multiunit development agreement for 10 new units…

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Restaurants adapting Facebook ordering integration

by Alicia Kelso — Editor, QSRWeb.com

Nearly 100 percent of restaurant brands will be on Facebook within the next two years.

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GE Capital launches restaurant finance Web tool

November 14, 2012

GE Capital, Franchise Finance (GEFF) is rolling out a new Web tool, GE SmartChart, to its customers across the U.S. The tool was introduced at this week's…

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NRA seeking operator innovation nominees

November 14, 2012

The National Restaurant Association is seeking applications for its 2013 Operator Innovations Awards, which recognize restaurant operators who have displayed…

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