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Operations News & Media

Virginia McDonald's installs iPads for customer use

October 8, 2012

A new McDonald's restaurant in the Norfolk–Virginia Beach, Va., area features iPads mounted on tables inside the dining room for customer use. According to The…

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Subway partners with egg farmers to fight hunger

October 8, 2012

Throughout October, Subway Restaurants in certain markets and America's egg farmers are teaming up to fight hunger. From now until Oct. 31, America's egg…

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Yum! Brands honored for World Hunger Relief efforts

October 8, 2012

In partnership with the U.S. Department of State, World Food Program USA honored David Novak, chairman and CEO of Yum! Brands, and Christina Aguilera, United…

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Restaurant industry adds 16K jobs in September

October 8, 2012

New analysis by the National Restaurant Association (NRA) shows that the restaurant industry has continued to post solid job growth at more than double the…

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Marketing departments going for the jugular

by Alicia Kelso — Editor, QSRWeb.com

Ads, menu items are outwardly trying to ‘one-up’ the competition.

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McDonald's, Dunkin' trademark moves heat up coffee wars

October 5, 2012

In September, McDonald's filed a U.S. trademark registration for its name to cover ground and whole-bean coffee. According to Burger Business, this move likely…

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Michigan White Castle units introduce autism awareness campaign

October 5, 2012

Autism Speaks and White Castle System Inc. announced their "White Castle is Listening," a statewide pledge by the chain to help raise awareness of Autism…

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Dunkin' K-Cups now available in California Baskin-Robbins shops

October 5, 2012

Participating Baskin-Robbins shops in California are now offering Dunkin' Donuts K-Cup packs for use with the Keurig single brewing system. This marks Dunkin…

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An idea that’s catching on

by Betsy Craig — pres, menutrinfo.com

Until there is more education about food sensitivities, the onus remains on the consumer to make sure their meal is safe.

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QSRs leading American employment opportunities

October 4, 2012

Despite a stagnant overall U.S. jobs environment, the restaurant industry is poised to turn in its strongest year of job growth since 2004, according to the…

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Krystal moving headquarters to Atlanta

October 4, 2012

Southern burger chain Krystal announced it will relocate its headquarters to Atlanta from Chattanooga, Tenn.

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Dunkin' Donuts franchise group names new executive director

October 4, 2012

Edwin Shanahan, the new executive director of the DD Independent Franchise Owners (DDIFO), has officially taken over day-to-day operations of the franchisee…

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Krispy Kreme plans expansion into Singapore

October 4, 2012

Krispy Kreme Doughnut Corporation announced today that it has entered into an agreement with Star360 Group for the development of 15 Krispy Kreme franchise…

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Taco Bell closing perception gap on Chipotle

October 4, 2012

Earlier this week hedge fund investor David Einhorn announced he was shorting Chipotle in part because of perception gains made by Taco Bell. Einhorn has been…

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Pollo Tropical names VP of operations to elevate customer service

October 4, 2012

Pollo Tropical has announced the promotion of Vicky Timmer to the newly created position of vice president of Operations.

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Yum! Brands launches employee volunteer program

October 4, 2012

Yum! Brands, parent of KFC, Pizza Hut and Taco Bell, has launched a global initiative aimed at empowering the company's more than 1.4 million associates to…

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Dunkin CEO optimistic about mobile initiatives

by Alicia Kelso — Editor, QSRWeb.com

During Wells Fargo Securities Summit, Nigel Travis touts product pipeline, K-cup promotions.

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The Sustainability playground: consumer drivers

by Suzy Badaracco — President, Culinary Tides Inc

Does your company have the ability to make the consumer feel safe?

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Arby's apologizes to the State of Iowa

October 3, 2012

Arby's new ad campaign, "Slicing Up The Truth About Freshness," has offended some Iowa residents and has prompted an apology and a revised commercial from the…

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Quiznos names president of international business to grow brand

October 3, 2012

Quiznos today announced the appointment of Kenneth Cutshaw as the company's new president of International.

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