Free webinar on navigating online analytics

September 26, 2012

Social media isn't just for outbound marketing anymore. When every online review is seen by at least 150 other potential guests, restaurant operators must have…

Commentary: How to avoid losing customers' interest

The whole idea of 'best practices' is to repeat success; however people are fickle and if they've seen it before, it will be less effective.

NRA opposes proposed swipe fee settlement

September 25, 2012

The National Restaurant Association today issued the following statement, expressing opposition to the terms contained within a proposed swipe fee antitrust…

McDonald's Canada campaign promotes customer interaction platform

September 25, 2012

McDonald's Canada's new "Our Food. Your Questions" initiative, an interactive digital platform that invites consumers to ask any question about McDonald's food…

Report: Demand growing for high-margin beverages

September 25, 2012

Seven out of 10 consumers (71 percent) now purchase beverages away from home twice a week or more often, up from 66 percent in 2010.

Taco Bell franchisee acquires 25 restaurants

September 25, 2012

Arkansas-based K-MAC Holdings Corp. announced it has acquired No Limits LLC, a Missouri-based Taco Bell franchisee that owns and operates 25 Taco Bell…

Good Times expands breakfast menu test

September 25, 2012

Good Times Restaurants Inc. has announced a limited-time menu of Hatch Valley New Mexico green Chile items and an expanded test of its Hatch Valley breakfast…

Taco Cabana, Pollo Tropical name new chief operating officers

September 25, 2012

Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, has announced the upcoming retirements of Jim Tunnessen, exeutive vice…

QSRs generate loyalty through new mover marketing programs

by Alicia Kelso — Editor, QSRWeb.com

In the age of digital, targeted marketing packages still garner high response rates.

Chick-fil-A's gay marriage stance becomes murky

September 24, 2012

There has either been a major case of miscommunication or backpedaling involving Chick-fil-A's targeted donations.

Sonic kicks off annual public school fundraising program

September 24, 2012

With class in session for students across the country, Sonic Drive-In is re-enrolling its commitment to education with the official launch of the 2012 Limeades…

Women's Foodservice Forum seeking leadership award nominees

September 24, 2012

The Women's Foodservice Forum is now accepting nominations for the 2013 Trailblazer Award and the 2013 Leadership Award. Each of these awards honors an…

Baskin-Robbins seeking new San Francisco area operators

September 24, 2012

Baskin-Robbins is currently seeking qualified franchisees to own and operate existing restaurants in Pleasanton and Stockton, Calif. Currently, Baskin-Robbins…

Bojangles' franchisee opens 8th location

September 24, 2012

Bo South Tennessee Inc., a Bojangles' franchisee for the past 21 years, will open its eighth location Sept. 25 in Chattanooga, Tenn.

Tools for foodservice social media campaigns

A social media expert reviews lessons learned from the Foodservice Social Media Universe event.

Protests force KFC to close all Pakistan restaurants

September 21, 2012

About a week after a KFC, Hardee's and Krispy Kreme units were torched amid protests in Lebanon, parent company Yum! Brands has announced it is closing all of…

How Burger King UK gained customer satisfaction share

by Alicia Kelso — Editor, QSRWeb.com

September 21, 2012

According to a recent report from the National Customer Satisfaction Index, Burger King has shown the most improvement in customer satisfaction among guests in…

Bojangles' CEO discusses company's fast growth

September 21, 2012

Bojangles' CEO Randy Kibler appeared on CNBC's Squawk Box with Joe Kernen this week to discuss the company's fast-paced growth.

Long John Silver's raises funds for Children's Miracle Network

September 21, 2012

Louisville, Ky.-based Long John Silver's will host a promotion Sept. 26 to raise money for the Children's Miracle Network Hospital, the chain's national…

Free webinar on avoiding customer data breaches

September 21, 2012

Restaurants are a prime target for cyber criminals, and the success rate of their exploits and the financial damages they inflict are staggering: The average…