New business development exec named for McDonald's franchisees

September 12, 2012

Edgewood Partners Insurance Center (EPIC), a retail property, casualty and employee benefits insurance brokerage, announced that Connie Rowe has been appointed…

McDonald's adding calorie information, testing fruit and veggie options

The company also plans to test additional produce side options and grilled chicken choices for Happy Meals. 

Dunkin' Donuts grows campus footprint with 10 new locations

September 11, 2012

As the new school year gets underway at universities throughout the country, Dunkin' Donuts today announced that 10 new restaurants have opened or will open at…

Hurricane Isaac temporarily closed 100-plus Popeyes restaurants

September 11, 2012

Hurricane Isaac forced the temporary closure of 104 Popeyes restaurants for periods of approximately 1 to 5 days. All restaurants have since reopened.

McDonald's comp sales rebound in August

September 11, 2012

After a slight slip in global comp sales in July, McDonald's rebounded with a 3.7 percent increase in August.

Dairy Queen searching for new agency after 15 years

September 11, 2012

Dairy Queen is conducting a search for a new advertising agency. New York-based Grey Advertising has been the brand's creative agency for the past 15 years and…

Analyst: Wendy's experiencing weak demand for breakfast tests

September 11, 2012

As the breakfast daypart continues to experience staggering growth in the QSR segment, Wendy's may be having a hard time trying to garner its piece of the…

Church's Chicken honors franchisees for 60th anniversary

September 10, 2012

Church's Chicken recently held its bi-annual convention in Las Vegas with the largest attendance of domestic and international franchisees and suppliers in the…

Burger King surpasses McDonald's in UK customer satisfaction

by Alicia Kelso — Editor, QSRWeb.com

September 10, 2012

A new report from the National Customer Satisfaction Index indicates that customer satisfaction with restaurants in the United Kingdom is on an upswing.

Restaurant Technologies launches oil filtration monitoring technology

September 10, 2012

Restaurant Technologies Inc.'s new Filtration Monitoring technology records oil filtration process to improve food quality, create consistency and improve oil…

Dunkin' Donuts growing Ohio footprint

September 10, 2012

Dunkin' Donuts announced today the signing of a multiunit store development agreement with existing franchisees Rupal Kadakia, Kamlesh Shakrani and Hiren…

Teens inspire creation of Taco Bell's Live Large Burrito

September 10, 2012

As part of the Taco Bell Foundation for Teens and its Graduate to Go initiative, 90 teenagers from Boys and Girls Clubs across Southern California recently…

Jack in the Box commits to gestation-free crates

September 10, 2012

Another quick-service chain has committed to using only gestation-free pig crates. Jack in the Box Inc., which operates nearly 3,000 Jack in the Box and Qdoba…

Burger King partners with The Jungle Book TV series

September 10, 2012

DQ Entertainment International (DQE), producer and global rights owner of "The Jungle Book" 3D CGI animated TV series, along with SMC Entertainment Group Inc.…

Would you like points with that? QSRs serve up loyalty programs

QSRs are beginning to experience the benefits of adopting robust digital loyalty programs, including bigger transactions.

Subway President's Award recipient recognized for several initiatives

September 7, 2012

The Subway restaurant chain has named Hamed Al-Naqeeb of London as the recipient of its 2012 President's Award. Al-Naqeeb was presented the award by Subway…

White Castle expanding noodle concept

September 7, 2012

After testing its Laughing Noodle concept in Springfield, Ohio, for the past two years, White Castle is now ready to expand the brand to the Cincinnati market.

Sonic tests gas pump ordering kiosks

September 7, 2012

Sonic Drive-In is testing a concept in Texas that adds both speed and convenience for its customers.

How one QSR maintains a low employee turnover rate

by Alicia Kelso — Editor, QSRWeb.com

Lion's Choice president discusses company's competitive benefits and strong culture.

Commentary: How to build customer demand counter-intuitively

By limiting capacity, while maintaining good quality and service, operators can assure that demand remains high.