McDonald's Q1 sales, earnings fall amid COVID-19 restrictions, closures

Even the giant QSR McDonald's is feeling the turbo-charged pinch of COVID-19, with its Q1 earnings down 17% due to declining sales worldwide.

Those perplexing PPP loans: Some expert guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant companies trying to navigate the process of applying for a Paycheck Protection Package loan, will be interested in some of these top tips from…

Stand Out Or Blend In With The Sleek, Contemporary HP Engage One

HP sought to elevate this experience by redefining the customer experience through a versatile, reliable, and beautiful point of sale system.

Presented by HP Inc.

Benefits of Kitchen Displays Systems

The kitchen represents the heart of a restaurant. Of course, the front counter and dining areas play pivotal roles in the operation as well, feeding into the…

Track these 4 website stats to perk up profits

by Peter Ruchti

Mine the data in these four key website indicators to get the vital operational insights needed to deliver optimal business returns for your QSR.

Tools for Restaurant Success in a Post-COVID World

Set your restaurant up for success when restrictions begin to lift. In this infographic, you will learn why you should double down on off-premise capabilities…

Presented by SynergySuite

Jack in the Box selects new CEO

April 17, 2020

Jack in the Box Inc., a burger chain, has selected Darin Harris to serve as CEO of the company and to join the board of directors on June 15. Harris currently…

Paul Damico leaves Naf Naf Grill to oversee Global Franchise Group

April 13, 2020

Paul Damico has left Naf Naf Middle Eastern Grill to take on the CEO role at Global Franchise Group, a brand management company and franchisor of Great…

El Pollo Loco rescinds annual outlook on 1.5% Q1 sales drop

April 9, 2020

The 480-unit mostly Western U.S. chain, El Pollo Loco, reported that its Q1 sales fell 1.5% for the period that ended March 25. Still, before the pandemic…

Frontline QSR, pizza workers walk out over COVID-19 fears

April 9, 2020

Today in California, workers at 30 different QSRs will stage a walk-out in an effort to force management at those stores to provide more safety protection…

McDonald's top execs to cut salaries as March sales drop 22%

by S.A. Whitehead — Food Editor, Net World Media Group

McDonald's executives are slashing salaries amid a sharp drop in same-store sales due to the COVID-19 pandemic.

Nathan's Famous does a tech makeover, sees impressive test results

April 7, 2020

Nathan's Famous, Inc. has more than 100 years of tradition behind it, but that hasn't stopped the brand from overhauling its technology from top to bottom. The…

To AI or not to AI: Researcher says proceed with caution

Research just published by a Rensselaer Polytechnic Institute professor indicates that AI may not always serve restaurant brands well, depending on their…

Restaurateurs respond to Senate's passage of stimulus package

by Cherryh Cansler — Editor, FastCasual.com

Leaders of Firehouse Subs, Boloco and the National Restaurant Association weigh in on if the Coronavirus Aid, Relief, and Economic Security Act goes far enough…

Is your restaurant speaking the COVID-19-era customer's language?

by S.A. Whitehead — Food Editor, Net World Media Group

The seismic shift that COVID-19 has put on everything about restaurant "life as usual" demands an equally substantial shift in marketing and communication…

Smashburger, AMC Theatres execs among leaders weighing in on COVID-19, shrinking kitchens

by Cherryh Cansler — Editor, FastCasual.com

Leaders from AMC Theaters, Wing Zone, Smashburger, Four Foods Group and Middleby discuss how they are changing their kitchen designs to stay profitable, while…

7shifts debuts 7tasks to track tasks, boost accountability

March 10, 2020

Restaurant software platform 7shifts is launching a platform called 7tasks that lets restaurant managers create and delegate task lists for workers that also…

Subway names former Carrabba president as operating, insights chief

March 10, 2020

Subway Chief Operating and Insights Officer Mike Kappitt (photo provided).  Subway restaurants has named former Carrabba's Italian Grill President…

HMSHost taps former Jamba, Starbucks exec as COO

March 2, 2020

HMSHost, a restaurateur known for operating in airports and motorways, has appointed industry veteran Joe Thornton as EVP and COO. He will oversee HMSHost…

Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…