Leveraging Analytics to Improve Restaurant Operations

Restaurant operators have a firehose of data they can drink from to improve operations. The challenge is to make sense of the flood.

Presented by FastCasual.com

Making local tech hubs make money for your QSR

by Ray Reddy — CEO and Co-Founder, Ritual

Startups aren't confined to Silicon Valley anymore, nor have they been for more than a decade. In fact, according to Startup USA, the number of tech companies…

5 POS pre-purchase questions for QSRs

Ask these five questions before and during your next POS purchase to ensure you're getting the right level of service and integrations for your QSR's needs.

Reinventing the Customer Experience

Building customer loyalty is first and foremost about the brand experience—across all channels. Providing a personalized experience is the key to turning…

Presented by HP Inc.

8 QSR leasing pointers to avoid over-billing, under-maintenance, unexpected charges

Double-billing, poor property maintenance and last-minute charges can plague QSR tenants with unexpected costs and unsightly storefronts. Here, the two men…

Doing data better: 3 key areas to tweak for better sales, engagement

Is your brand's data use doing you the kinds of favors that can make the competitive difference? This article shines the light on three areas where you might…

City Capital Ventures Acquires Canadian Burger King and Pizza Hut Franchisee Redberry Group

February 8, 2019

City Capital Ventures, LLC, a private investment partnership based in Chicago, Illinois, has acquired Toronto-based Redberry Group, one of the largest…

Procurant intros blockchain platform for fresh food supply chain

February 7, 2019

Procurant, a software solutions provider for the food industry, has introduced Procurant One, a cloud-based platform that uses blockchain, IoT and mobile…

Tim Hortons co-founder, 1st franchisee dead at 88

February 1, 2019

Ron Joyce, the first franchisee of Tim Hortons, died Thursday in his home. He was 88, according to CBC.ca. Although Tim Horton founded the brand in 1964, in…

Squaring the square: White Castle VP tells how brand develops new slider spin-offs

In this podcast, White Castle Vice President Jamie Richardson tells how the brand keeps innovating on that famous little square of beef, while Blockchain Tech…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

Apple Pay coming to Taco Bell, Jack in the Box

January 23, 2019

Apple has added several partners to its Apple Pay service, including quick service chains Taco Bell and Jack in the Box, which means the mobile payment…

More time, more money, more insight: How supply chain apps can ease inventory headaches

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

Inventory and problem-spotting as you go, massive time and money savings, and just maybe a restaurant staff mood-improving makeover: These are some of the…

Taco Bell HR leader on making your restaurant an employee magnet

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's VP of People and Experience discusses the brand's multi-faceted approach to pulling in great employees in a tight labor market.

Chop Stop: The salad QSR with a 'meat-n-potatoes' guy at the helm

by S.A. Whitehead — Food Editor, Net World Media Group

What's a "meat-and-potatoes" guy doing in the salad business? Very well, thank you.

3 guides to QSR growth in 2019

by Ray Reddy — CEO and Co-Founder, Ritual

QSRs are doing quite well, thank you. But as we all know, staying on top is not a one-and-done thing. To keep the momentum building in the year ahead, heed…

Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

Falls, slips, 'barista wrist' major causes of lost restaurant worker time

In coffee houses and cafes nationwide, barista wrist is regularly waylaying employees for more than a year, while falls and wounds from sharp objects are also…

QSR leaders: Do you really know what's happening inside your supply chain?

by Andrew Rosenbloom — Director of Marketing, Consolidated Concepts

It's said, you never know if you don't look. Unfortunately, many QSR operators have turned a 'blind eye' toward their supply chains under the assumption that…

Fiesta Restaurant Group names former Panera exec as SVP, general counsel, corporate secretary

December 17, 2018

Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, has appointed Louis DiPietro as its SVP, general counsel and corporate…