McDonald's creates faster, leaner 'golden-arched' machine for future

June 12, 2018

The way the players line up under the golden arches — at least in the U.S. — has undergone significant change as the brand had earlier promised it would. In…

Webinar: How to give your brand an online makeover

A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."

Roy Rogers Restaurants welcomes marketing director

June 11, 2018

Roy Rogers Restaurants has appointed Mark Jenkins as its senior director of marketing, where he will lead strategic marketing efforts for company-owned and…

Canadian restaurant franchisor welcomes new management

June 11, 2018

Canada-based MTY Food Group Inc., a franchisor and operator of several concepts, including Extreme Pita, Cultures, La Cremiere and Sushi Shop, is restructuring…

Really want to know what customers think? Make it easy for them to tell you

Rather than putting your effort into survey methods that customers likely won't notice, use new technology to increase response volume and feedback value in…

Menu labeling expert's book a life-tested lesson in persistence

June 8, 2018

Restaurateurs, perhaps more than most in business, know the value of persistence and determination. But remaining persistent in the face of the most harrowing…

Cowboy Chicken, Walk-On's, Nothing Bundt Cakes discuss franchisee marketing stressors

by S.A. Whitehead — Food Editor, Net World Media Group

Growth is a great thing in the restaurant business, but if it's based on a franchising model, it's also a stressful thing, particularly for your marketing team…

Manage your QSR's multi-channel future now or pay later

by Lisa van Kesteren — CEO, SeeLevelHX

QSR mobile strategy is still undergoing growing pains since QSRs — which traditionally had just the two channels of in-restaurant and drive-thru ordering to…

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's…

Design partnership delivers BOGO: Restaurant kiosk edition

June 1, 2018

The infinite appeal of two-for-one offerings is part of the idea behind a new kiosk creation from the Vollrath Company and Christensen Consultants that allows…

The power a social media policy plugs into your brand

by Kelly Jensen — Marketing Manager, PAR

Brands without well-researched corporate social media policies for employees are not only leaving employees in the dark, but also potentially exposing…

How to respond to the third-party restaurant delivery challenge

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Halal Guys COO Mike Speck offers insight into how he addresses the need to provide third-party delivery to customers, a rising restaurant industry challenge.

April restaurant sales best in nearly 3 years

May 17, 2018

For the restaurant industry, April did indeed bring showers, but those of increased business, according to the most recent data from TDn2K, showing that…

Newly updated FDA resource designed to enhance supply chain food safety

May 16, 2018

Restaurant brands are getting help in ensuring food safety with their supply chain providers now that the U.S. Food and Drug Administration is launching a new…

Chicken Salad Chick, Dippin' Dots, Chatmeter relay (restaurant) 'field notes'

by S.A. Whitehead — Food Editor, Net World Media Group

A trio of restaurant and digital communication leaders gave some quick but important lessons during the Three:15 at the Restaurant Franchising & Innovation…

Free webinar: How Buffalo Wild Wings uses technology to optimize supply chain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A free webinar explores how state-of-the-art technology can help restaurants maximize the quality and efficiency of their supply chain.

QSR marketing mix-ups that can really cause screw-ups

A common QSR marketer's terminology mix-up can ultimately result in some big problems ascertaining the success or lack of it of any particular promotional…

Taco Bell digital guru to keynote ICX Summit on chain's 1-question digital strategy

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rafik Hanna, senior director, All Access, at Taco Bell will share insight on how the brand is winning big with customers due to its digital transformation…

QSR brands' value offers vie for piece of Mother's Day pie

by S.A. Whitehead — Food Editor, Net World Media Group

QSR brands make value their primary call to action on Mother's Day, much to the relief of cash-strapped kids of all ages, who want to show some love without…

Corner Bakery, Dickey's, Uncle Smoke give tips for tapping $77B US catering market

by S.A. Whitehead — Food Editor, Net World Media Group

Business dining is booming to the tune of $77 billion in the U.S. annually, but to tap into this deep pool of restaurant revenue you first better know how to…