Arby's turnaround plan bolstered by new COO hire

December 2, 2010

Arby's Restaurant Group Inc., a subsidiary of Wendy's/Arby's Group Inc., has tapped a new chief operating officer to help with its aggressive turnaround plans.

Holiday business crime prevention tips

Typically crime increases during the holiday season, and stores and restaurants are not exempt. Unfortunately, dishonest people and criminals are attracted to…

Krispy Kreme continues to rebound

December 1, 2010

Krispy Kreme Doughnuts Inc.’s revenues increased 7.9 percent for the third quarter 2011, ended October 31.

In hot water: California Taco Bell earns green rebate

December 1, 2010

A Taco Bell unit in Albany, Calif., has earned a PG&E rebate check for installing a solar hot water system. The incentive is part of the CSI-Thermal…

Arby’s cooperative inks long-term shipment agreement

November 30, 2010

ARCOP Inc., a supply chain cooperative for Arby’s Restaurants, has entered into a long-term service agreement with Transplace to provide third-party…

Restaurant comps, traffic push RPI to highest level in three years

November 29, 2010

Fueled by improving same-store sales and customer traffic levels, the National Restaurant Association’s Restaurant Performance Index (RPI) rose to its highest…

Skimming: credit cards - and profits

Credit card skimming in the restaurant industry is becoming more exposed as high-dollar theft cases are being made against restaurant workers. Recently in the…

Making the grade

by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties

I remember it like it was yesterday… Derek, my best friend in 7th grade, ducked down in the back seat of the school bus and said “Cover me!” I turned around to…

Claiming the benefits of the Small Business Jobs Act of 2010

by Richard Yelton — Principal, Windham Brannon, P.C.

As many restaurant franchisees are currently contemplating the need to make capital improvements to their restaurants, the recently enacted Small Business Jobs…

Baristas appoints new COO

November 22, 2010

Baristas Coffee Company Inc. has named Thomas E. Metzger as its chief operating officer. He has also been appointed to the board of directors.

Global Franchise Group names new marketing guru

November 18, 2010

Global Franchise Group, which includes brands such as Great American Cookies, MaggieMoos, Marble Slab Creamery and Pretzelmaker/Pretzel Time, has named Jenn…

Taking control of who has what

Do you have control of your restaurant? By that I mean everyone who has keys to the building, and storage areas, codes to the POS system, and combinations to…

McDonald's taps new communications director for NY region

November 17, 2010

Cheryll Forsatz has been named communications director for the McDonald's New York Metro Region. The newly created position entails advising the region's…

How company culture drives organic food innovation

by Darrel Suderman — President, Food Technical Consulting

Can new food product innovation be driven through changing the corporate culture?

Burger King Corp. recognized for HR practices

November 16, 2010

Burger King corp. has been given the annual Best People Practices Award for Leadership and Excellence in Workforce Practices in the quick-service category.

Subway CDO to go undercover

November 16, 2010

Subway's chief development officer Don Fertman is about to go incognito to get a pulse on the chain's day-to-day operations. Fertman will appear on CBS…

Quiznos names head of operations

November 15, 2010

Former franchisee Michael Roper has been named chief operating officer of Quiznos worldwide. Roper has worked with the Quiznos brand for almost 12 years…

Mintel outlines law-based opposition and opportunities for 2011 restaurants

November 10, 2010

Recapping a year that saw a new health bill pass with tangible implications for the foodservice industry, research company Mintel outlined five ways…

Burgerville unveils three new menu items

by Alicia Kelso — Editor, QSRWeb.com

November 9, 2010

Burgerville is heating up its breakfast menu and adding some spice to its sandwich line. Now available is the Senen's Breakfast Burrito; Green Chile Cheddar…

ParTech joins PCI Security Standards Council

November 8, 2010

ParTech Inc. (PAR) has announced it has joined the PCI Security Standards Council as a new participating organization. As a participating organization, PAR…