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Operations News & Media

McDonald's leads in sales but lags in customer satisfaction

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June 15, 2010

A new report on customer satisfaction from the American Customer Satisfaction Index (ACSI) on five industries, including the quick-service segment, reveals…

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Sonic: May sales decline to hurt Q3 results

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June 15, 2010

Sonic Corp. continues to be negatively impacted by the uncertain consumer environment and has updated its outlook for the third quarter ended May 31. …

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NRA urges Congress to adopt interchange fee reforms

June 14, 2010

The National Restaurant Association and 30 state restaurant associations recently joined more than 200 other merchant organizations in asking members of the…

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NRA urges Congress to adopt interchange fee reforms

by

June 14, 2010

The National Restaurant Association and 30 state restaurant associations recently joined more than 200 other merchant organizations in asking members of the…

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McDonald's praised for handling of Shrek glasses recall

June 10, 2010

Analysts say McDonald's has done a good job of handling the recall of its Shrek glasses, Time Magazine reports.   From the story: "The takeaway from all this…

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Wendy's/Arby's next takeover target

June 10, 2010

Private equity firms have demonstrated a large appetite for quick-service brands, beginning with CKE Restaurants and its Carl's Jr. and Hardee's brands. And…

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Nathan's Famous reports 7th straight year of revenue growth

June 10, 2010

Nathan's Famous Inc. has reported another good year, the company's seventh consecutive year of increased revenues and profits from continuing operations. The…

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McDonald's praised for handling of Shrek glasses recall

June 10, 2010

Analysts say McDonald's has done a good job of handling the recall of its Shrek glasses, Time Magazine reports.   From the story: "The takeaway from all this…

read now
Wendy's/Arby's next takeover target

June 10, 2010

Private equity firms have demonstrated a large appetite for quick-service brands, beginning with CKE Restaurants and its Carl's Jr. and Hardee's brands. And…

read now
Nathan's Famous reports 7th straight year of revenue growth

by

June 10, 2010

Nathan's Famous Inc. has reported another good year, the company's seventh consecutive year of increased revenues and profits from continuing operations. The…

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Survey highlights complex public perceptions about food quality

June 9, 2010

A new survey, conducted by Corporate Research International (CRI), a national leader in tracking trends, issues and customer loyalty research, has highlighted…

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Survey highlights complex public perceptions about food quality

June 9, 2010

A new survey, conducted by Corporate Research International (CRI), a national leader in tracking trends, issues and customer loyalty research, has highlighted…

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McDonald's anticipates negative impact of foreign currency exchange

June 7, 2010

McDonald's Corp. announced another strong month, with global comparable sales growth of 4.8 percent in May. The company did warn, however, that based on…

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McDonald's anticipates negative impact of foreign currency exchange

by

June 7, 2010

McDonald's Corp. announced another strong month, with global comparable sales growth of 4.8 percent in May. The company did warn, however, that based on…

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How to sidestep the five pitfalls of recession recovery

by Lori Walderich — CMO, Top That! Pizza

A branding expert offers insights on how brands can avoid the mistakes the "other guys" make.

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How to sidestep the five pitfalls of recession recovery

by Lori Walderich — CMO, Top That! Pizza

A branding expert offers insights on how brands can avoid the mistakes the "other guys" make.

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Krispy Kreme increases same-store sales 3.4 percent

June 3, 2010

Krispy Kreme Doughnuts Inc. has raised its earnings outlook for fiscal 2011 as a whole, the company reported in its financial results for the first quarter…

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Krispy Kreme increases same-store sales 3.4 percent

by

June 3, 2010

Krispy Kreme Doughnuts Inc. has raised its earnings outlook for fiscal 2011 as a whole, the company reported in its financial results for the first quarter…

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