Operations News & Media
Church's Chicken renews supply chain platform
August 24, 2010
Church's Chicken has renewed its relationship with ArrowStream, a provider of supply chain management platforms and logistics services.
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Carl's Jr. taps new PAR EverServ for POS solution
by Alicia Kelso — Editor, QSRWeb.com
Carl’s Jr. has implemented a POS solution featuring PAR EverServ QSR software, running on PAR EverServ 6000 terminals.
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McDonald's creates new global chief brand officer position
August 23, 2010
Steve Easterbrook has been named executive vice president and global chief brand officer of McDonald's Corp. He is currently president and CEO of McDonald's…
read nowCaptain D's appoints new CEO
August 23, 2010
Philip Greifeld has been named CEO of Captain D's Seafood Kitchen, effective Sept. 13.
read nowDunkin' Donuts alum expands Checkers Drive-Ins
August 23, 2010
Five new Checkers Drive-In Restaurants are planned for Connecticut after an agreement was signed with Kerrim Jivani, a former Dunkin' Donuts and Baskin-Robbins…
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Arby's reviewing advertising plan
August 22, 2010
Arby's Restaurant Group, Inc. has parted ways with Merkley + Partners after six years. The company announced today it is reviewing its national agency of…
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Most Toilets Flush in E Flat
by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties
This was the statement my son greeted me with as I came home from work one Friday afternoon. Most dads would expect a familiar word like “Hello” or the ever…
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AFC Enterprises reports 6 percent profit
August 18, 2010
AFC Enterprises Inc., the umbrella company of Popeye's Louisiana Kitchen, has reported a same-store boost in the second quarter 2010, which ended July 11. Much…
read nowConcordia Group and Avizent Risk partner up to offer risk solutions
August 16, 2010
Concordis Group, Inc., a financial holding company, and Avizent Risk announced a partnership to provide alternative risk solutions for restaurant franchisees…
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Healthy incentive: High-impact loyalty programs still uncommon at QSRs
by Alicia Kelso — Editor, QSRWeb.com
Technology advances and centralized software may encourage more operators to offer customer benefits.
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El Pollo Loco CEO flies the coop for Red Robin job
August 12, 2010
Steve Carley, president and CEO of El Pollo Loco Inc., has submitted his resignation with the company to join Red Robin Gourmet Burgers Inc., based out of…
read nowMcLane Foodservice chosen for supply chain services at Jack in the Box
August 11, 2010
About 160 franchised Jack in the Box restaurants will rely on McClane Foodservice for its supply chain services. These Jack in the Box franchisees are…
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Wendy's/Arby's Group earnings continue to fall
August 11, 2010
Sales at Wendy's/Arby's Group, Inc. continued to decline in the second quarter, however the company remains optimistic that its turnaround efforts are taking…
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Subway franchisees offering a car's-eye view
by Alicia Kelso — Editor, QSRWeb.com
Some Subway restaurant owners get innovative with the drive-thru concept.
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QSR breakfasts mostly resistant to inflation
August 9, 2010
As more quick-service restuarants join the breakfast club, a 2010 study by Intellaprice finds that most operators are conservative with their price points.
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Subway implements Online B2B Marketplace
August 5, 2010
Subway restaurant chain has implemented the MarketPlace365 virtual tradeshow platform with more than 100 food, beverage and service providers participating.
read nowNathan's Famous, Inc. continues revenue growth
August 5, 2010
Nathan's Famous, Inc. reported another net income increase in the first quarter of its 2011 fiscal year ending June 27. Net income increased by 6.2 percent…
read nowBritish and Irish McDonald's customers can now go cashless
August 3, 2010
Catering to an increase in credit and debit card usage, IBM and McDonald's have agreed to a 3-year partnership to provide a new cashless payment system for…
read nowWhite Castle names executive vice president
July 27, 2010
The "Slider" doesn't fall too far from the tree. White Castle System, Inc. has promoted Dave Rife to assistant vice president.
read nowDoing food safety 'til the cows come home
by Paul Mcginnis — Vice President, Marketing, Ecolab Food Safety Specialties
From the second I walked through the front entrance, I noticed a difference. Maybe it was the warm, sincere greeting at the front desk or the quick tour and…
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