Study finds inaccuracies in calorie postings

January 6, 2010

The posting of nutritional information has become more commonplace for quick-service brands, whether on a QSR's Web site or required by local ordinance to be…

Study finds inaccuracies in calorie postings

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January 6, 2010

The posting of nutritional information has become more commonplace for quick-service brands, whether on a QSR's Web site or required by local ordinance to be…

Sonic comps still negative in Q1

January 5, 2010

Sonic Corp. continues to struggle with negative same-store sales as evidenced by results for the first fiscal quarter ended Nov. 30, 2009, the company…

Carl's Jr., Hardee's P12 comps continue negative trend

January 5, 2010

CKE Restaurants Inc.'s Carl's Jr. and Hardee's brands continue to report negative sales results, according to the company's announcement of its period 1…

Sonic comps still negative in Q1

January 5, 2010

Sonic Corp. continues to struggle with negative same-store sales as evidenced by results for the first fiscal quarter ended Nov. 30, 2009, the company…

Carl's Jr., Hardee's P12 comps continue negative trend

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January 5, 2010

CKE Restaurants Inc.'s Carl's Jr. and Hardee's brands continue to report negative sales results, according to the company's announcement of its period 1…

New York Times investigation reveals ammonia in beef

December 30, 2009

An investigation by the New York Times into beef products used by various quick-serve restaurants and federal school lunch programs has revealed injections put…

New York Times investigation reveals ammonia in beef

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December 30, 2009

An investigation by the New York Times into beef products used by various quick-serve restaurants and federal school lunch programs has revealed injections put…

Five keys to the foodservice industry in 2010

The focus will remain on customer engagement and brand transformation as we move into a new year.

Five keys to the foodservice industry in 2010

The focus will remain on customer engagement and brand transformation as we move into a new year.

Yum! chief exec among Harvard Business Review's top CEOs in world

December 21, 2009

David C. Novak, chairman, president and CEO of Yum! Brands Inc., has made the list of the Best Performing CEOs in the World, according to the Harvard Business…

Yum! chief exec among Harvard Business Review's top CEOs in world

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December 21, 2009

David C. Novak, chairman, president and CEO of Yum! Brands Inc., has made the list of the Best Performing CEOs in the World, according to the Harvard Business…

Five Guys, Chick-fil-A consumers' top choices, survey finds

December 15, 2009

Fast casual Five Guys Burger & Fries and quick-serve Chick-fil-A have been selected as consumers' No. 1 and No. 2 favorite limited-service restaurants…

Five Guys, Chick-fil-A consumers' top choices, survey finds

December 15, 2009

Fast casual Five Guys Burger & Fries and quick-serve Chick-fil-A have been selected as consumers' No. 1 and No. 2 favorite limited-service restaurants…

Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective and practical.

Transforming your brand value

by Mike Wittenstein — Customer Experience and Service Designer, Storyminers

Part III: How to build a customer experience that's meaningfully different, cost effective and practical.

Chick-fil-A hits $3B sales mark

December 9, 2009

Chick-fil-A Inc. has reported that the chain continues its record-breaking annual sales growth. For the first time, the chain has surpassed $3 billion in…

Chick-fil-A hits $3B sales mark

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December 9, 2009

Chick-fil-A Inc. has reported that the chain continues its record-breaking annual sales growth. For the first time, the chain has surpassed $3 billion in…

Improved margins help Carl's Jr., Hardee's as Q3 comps stay negative

December 8, 2009

CKE Restaurants Inc., parent company of Carl's Jr. and Hardee's restaurants, has improved net income for the third quarter ended Nov. 2 even as comps continue…

Improved margins help Carl's Jr., Hardee's as Q3 comps stay negative

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December 8, 2009

CKE Restaurants Inc., parent company of Carl's Jr. and Hardee's restaurants, has improved net income for the third quarter ended Nov. 2 even as comps continue…