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Operations News & Media

McDonald's CEO talks business strategy

October 28, 2009

McDonald's CEO Jim Skinner discussed the global chain's business strategy during a Boston College Chief Executives' Club of Boston luncheon.   According to an…

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Back to business basics for 2010

Eight steps quick-service operators can follow to be well-positioned for the new year.

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McDonald's franchisee pulls out of Iceland

October 26, 2009

Iceland will lose its three McDonald's locations this week due in part to the country's devalued currency, according to a story in The Globe and Mail.

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New, broader study finds menu labeling does affect purchases

October 26, 2009

Earlier this month, a New York University study found that menu labeling did not necessarily impact consumers' ordering in poor neighborhoods in New York City.

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Top 10 brand and marketing trends for 2010

A new definition of value and growing consumer expectations are among the things brands and retailers will need to watch for.

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Wendy's/Arby's Group announces Q3 earnings release

October 22, 2009

Wendy's/Arby's Group Inc., parent company of Wendy's International Inc. and Arby's Restaurant Group Inc., has announced that it will release third quarter 200…

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Jack in the Box Foundation donates $45,000 to Big Brothers Big Sisters

October 22, 2009

The Jack in the Box Foundation raised $45,000 for Big Brothers Big Sisters of San Diego County during its annual bowl-a-thon at El Cajon's Parkway Bowl on Oct.

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McDonald's a popular search for Blackberry, iPhone owners

October 21, 2009

Recent research into smart-phone users searches by Boston start-up uLocate Communications has found correlations between users of different brands and what…

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McDonald's comps increase across the globe

October 21, 2009

McDonald's Corporation has announced strong results for the third quarter ended Sept. 30, 2009, fueled by positive same-store sales in every area of the world.

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Sonic traffic flat, comps down 4.5% for Q4

October 20, 2009

Sonic Corp. has announced systemwide same-store sales were down 4.5 percent for the fourth quarter and fiscal year ended Aug. 31 versus a decline of 0.…

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Part II: Stacking up to McDonald's

QSRweb.com takes a look at how the smaller chains have fared during the recession.

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WAND POS integrates DigitalPersona biometrics solution

October 19, 2009

DigitalPersona Inc., a provider of fingerprint identity and authentication solutions, has announced that point-of-sale software provider WAND Corp. has…

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Stacking up to McDonald's

If the burger giant won the recession, how did the other QSRs fare?

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Chick-fil-A turns raving fan into social media strategist

October 15, 2009

When Chick-fil-A first checked out Facebook as part of its social media strategy early last year, the chain found super fan Brandy Bitzer had already created a…

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Church's Chicken finds opportunity to test breakfast

The chain recently bought and converted 23 Mrs. Winners locations and has adapted that brand's menu to learn about the breakfast daypart.

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Carl's Jr. continues to be hit by high unemployment in Calif.

October 13, 2009

CKE Restaurants Inc. has announced that Carl's Jr. continues to be impacted by high unemployment in California, where most of the chain's company-owned stores…

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Tim Hortons opens first U.S. military base location

October 12, 2009

Tim Hortons Inc. has opened its first location at a U.S. military base, a 24-hour restaurant at the iconic U.S. army facility Ft. Knox in Kentucky.   Tim…

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NexCen names Lane new chief accounting officer

October 8, 2009

NexCen Brands Inc. has announced the appointment of Brian D. Lane as vice president, chief accounting officer. He will report to Mark Stanko, chief financial…

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Starbucks sues new Dunkin' exec

October 7, 2009

Starbucks Corp. is suing its former divisional senior vice president Paul Twohig for taking a job with Dunkin' Donuts, according to a story by Bloomberg News.

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QSR franchisees feeling pinched

October 7, 2009

Quick-service restaurant brands are trying a variety of tactics to drive traffic as the industry struggles to lure consumers into their stores. Franchisees…

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