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Operations News & Media

Oregon governor expected to sign menu labeling bill

June 1, 2009

The Register-Guard: The Oregon Legislature on Monday approved a new law requiring chain restaurants with 15 or more U.S. outlets to post calorie information on…

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Restaurant Performance Index hits highest level in nearly a year

May 28, 2009

WASHINGTON, D.C. —  The outlook for the restaurant industry grew more optimistic in April, as the National Restaurant Association's comprehensive index of…

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Rita's finds that change is good

The Italian ice concept is thriving after a former Wendy's franchisee brought sweeping reforms to the system.

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Rita's opens first store in Lone Star State

May 28, 2009

TREVOSE, Pa. — Rita's Italian Ice has announced the company has opened its first store in Texas. The Bedford, Texas, location is the first of two Rita's to…

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Economy not stopping McDonald's

May 27, 2009

Chicago Tribune: McDonald's Corp. expects to continue its momentum despite the recession, CEO Jim Skinner told shareholders at the company's annual meeting.

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Popeyes sees Q1 comps improve, net income fall

May 27, 2009

ATLANTA — AFC Enterprises Inc., the franchisor and operator of Popeyes, has reported an increase in systemwide sales of 1.1 percent, compared to an increase of…

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Chick-fil-A to open first store in Chicago area

May 27, 2009

Chicago Tribune/The Stew blog: As Chick-fil-A works out the details for its first Chicago-area location, blogger Kevin Pang looks into the nostalgic response…

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Sonic, Jack in the Box announce conference participation

May 27, 2009

Sonic Corp. has announced that the company will participate in two upcoming investor conferences, including: Goldman Sachs 2009 Lodging, Gaming, Restaurant…

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ASK THE EXPERTS: How can restaurant operators leverage online ordering?

by Valerie Killifer — senior editor, NetWorld Alliance

May 27, 2009

Online ordering is taking over the restaurant industry as another way operators can add brand value. Valerie Killifer, senior editor of QSRweb's sister site…

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ASK THE EXPERTS: How will online ordering evolve over the next several years?

May 27, 2009

According to Food Action Group, 87 percent of consumers say they plan to use online ordering more in the future. How will that information impact restaurant…

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CKE Q1 blended-store comps continue decline

May 26, 2009

CARPINTERIA, Calif. — CKE Restaurants Inc.'s company-operated blended same-store sales for its Carl's Jr. and Hardee's brands were down 3.5 percent for period…

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Yum! Brands adds price to cash tender offer

May 26, 2009

LOUISVILLE, Ky. — Yum! Brands Inc., parent company of Taco Bell, KFC and Pizza Hut, has announced that it has priced its cash tender offer to purchase up to…

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NPD finds kids' meal popularity affected by economy

May 26, 2009

CHICAGO — It appears that today's kids are no longer won over by a toy nestled between their chicken nuggets and fries, or with the kids' menu, according to…

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Whataburger assures N. Fla. stores will remain open

May 25, 2009

Last week QSRweb reported information from The Tampa Tribune about Whataburger closing all its locations in Central Florida. Pam Cox, group director of…

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Wendy's to begin using eggs from cage-free chickens

May 25, 2009

WASHINGTON, D.C. — After lengthy discussions with The Humane Society of the United States (HSUS), Wendy's has announced that it is starting to use eggs from…

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KFC pleased with grilled chicken sales

May 25, 2009

The Denver Post: KFC president Roger Eaton said the roller coaster of attention from the failed Oprah Winfrey-endorsed Kentucky Grilled Chicken coupon…

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KFC manager recognizes robber as fired employee

May 25, 2009

Memphis Commercial Appeal: A manager at a Memphis, Tenn., KFC recognized a masked man attempting to rob the store as an employee who had been fired the…

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Ask the Experts: How can product giveaways expand brand awareness?

May 21, 2009

Rita's Italian Ice has been giving away a free cup of regular-sized Italian ice to all customers on the first day of spring since it was founded 17 years ago.

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Whataburger pulls out of Central Florida

May 21, 2009

The Tampa Tribune: Corpus Christi, Texas-based Whataburger will close all 14 Whataburger locations in Central Florida May 31 after an unsuccessful turnaround…

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Ask the Experts: What pitfalls should brands avoid when implementing a one-day giveaway?

May 21, 2009

As brands compete for an increasingly limited share of consumers' dining dollars, one-day product giveaways are being used more frequently to add the…

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