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Operations News & Media

How 'low-hire, low-hire' puts QSR employee experience in the hot seat

by Michael Spataro — SVP, Alliances and Employee Value Solutions, Legion Technologies

To maintain true workforce stability and avoid stagnation in a "low-hire, low-fire" market, quick-service restaurants must prioritize the employee experience…

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Del Taco launches plan to strengthen performance, innovation, reconnect with guests

March 5, 2026

Del Taco is launching an 18-month overhaul, titled "Project Sunrise," aimed at reversing recent menu changes and addressing negative guest feedback.

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Chaos to Consistency: The 2026 Guide to Building Bulletproof Restaurant Operations

Miso Robotics is transforming commercial kitchens with AI-powered automation that increases speed, consistency, and profitability. Through intelligent robotics…

Presented by Miso Robotics

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Insurance coverage for QSRs: keeping restaurants, staff, customers safe is policy no. 1

by David DeLorenzo — Owner, Bar and Restaurant Insurance

Driven by rapid post-pandemic growth, the booming $350 billion QSR industry faces significant operational risks that necessitate specialized insurance…

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How to empower employees through autonomy, ownership

by Jim Knight — Founder & CEO, Knight Speaker

Effective leadership requires balancing autonomy with support to transform organizational culture, drive innovation and boost performance by empowering…

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Papa Johns reports Q4, 2025 sales; will close 300 underperforming restaurants

February 26, 2026

Papa Johns posted same-store sales declines of 5% during Q4 2025 in North America. The brand, co-headquartered in Louisville, Kentucky, and Atlanta, Georgia…

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Burger King elevates The Whopper following guest feedback

February 26, 2026

As Burger King continues giving guests the ability to call or text its president, Tom Curtis, customers have already helped shape operations, the restaurant's…

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Taco John's accelerates expansion, growth, investments

February 25, 2026

Taco John's has entered the new year with renewed momentum after a year of disciplined growth, operational investment and continued franchisee collaboration…

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Strategic sizzle: Why Houston TX Hot Chicken prioritizes smart growth over rapid expansion

by Mandy Wolf Detwiler — Editor, Networld Media Group

Houston TX Hot Chicken is leveraging its "electric" brand energy and massive social media following to drive organic franchise leads and fuel a strategic…

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Domino's reports sales increase, sale-store sales growth

February 23, 2026

Domino's Pizza's fourth-quarter earnings exceeded revenue estimates but fell short of analyst estimates, according to a press release.

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The Pop's Beef legacy: How Frankie Radochonski joined the family grill

by Mandy Wolf Detwiler — Editor, Networld Media Group

After sharpening his skills at another sandwich chain, Frankie Radochonski returned to his roots to evolve from a general manager into a successful multi-unit…

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6 Signs Your Team Communication Isn't Secure Enough

Here are six signs your team communication isn't as secure as you think. If any of these sound familiar, it's time to rethink how your team communicates at…

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Building unity through community

by Kathleen Wood — Founder, K. Wood Partners

By fostering shared experiences and intentional connections, the restaurant industry serves as a vital "community connector" that accelerates growth for…

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Wendy's offers free small chili with $5 purchase

February 20, 2026

Wendy's is offering guests a free small Chili with any $5 purchase for National Chili Day on Feb. 26. Chili has been a staple for the brand since 1969…

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Panda Express rings in Lunar New Year by partnering with Nashville area schools

February 20, 2026

Panda Express has partnered with Nashville aria schools to ring in the Lunar New Year, according to a press release.

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Speaker Spotlight: Liz Williams, CEO, El Pollo Loco

Liz Williams, CEO of El Pollo Loco, shares a look at her career, her achievements and industry trends ahead of her appearance at the Restaurant Franchising …

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Family owned Mickey’s Deli opening 2nd location after 70 years

February 19, 2026

Mickey's Deli, a 70-year-old brand in California, has opened a second location North Redondo Beach.

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Burger King gives guests access to its president to share feedback

February 18, 2026

Burger King is putting its president, Tom Curtis, on the line by giving customers direct access to him via phone to share thoughts on their BK experience…

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Jeff's Bagel Run: From garage bagels to 30 and growing

by Kathleen Wood — Founder, K. Wood Partners

On this episode of the Founderology — Built to Breakthrough podcast, I talk with Jeff Perera, co-Founder of Jeff’s Bagel Run and a member of the inaugural…

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Chick-fil-A offers free chicken biscuit to rewards program members

February 17, 2026

Chick-fil-A is offering a free Chick-Fil-A Chicken Biscuit through its app for Chick-fil-A One rewards program members from today through Feb. 28, according to…

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