Frisch's Big Boy Restaurants names new CEO

April 18, 2016

Frisch's Big Boy has named Jason Vaughn as its new CEO.

It's time to break the pencil: What employees need to know about food safety

With multiple locations and an ever-changing labor force, how can restaurants be confident the food they sell is safe and that every employee is acting…

Kitchen design and technology: 5 ways to improve foodservice operations

by Travis Wagoner — Editor, Networld Media Group

A successful foodservice operation must incorporate three elements: food, people and equipment.

How Smashburger, Billy Sims BBQ, East Coast Wings get franchisees to be social

by Travis Wagoner — Editor, Networld Media Group

Marketers have been touting the benefits of digital marketing for years, but motivating franchisees to carve out time to learn the ropes can be difficult.

At the Summit: Are you embracing the Internet of Things in your franchise?

by Travis Wagoner — Editor, Networld Media Group

Everyone seems to be talking about the "Internet of Things," or IOT, but what does that have to do with restaurants?

Restaurants gear up for summer hiring season

April 11, 2016

Ninety-one percent of hourly employers anticipate hiring the same or more workers this summer compared to last year.

The McDonald's NLRB case: At the intersection of hot legal and political issues

Despite popular belief, the fate of fast food franchises around the country does not rest in the hands of Lauren Esposito, an unelected administrative judge…

At the Summit: How to create a franchise-friendly supply chain

by Travis Wagoner — Editor, Networld Media Group

The supply chain is often the thorn in the side of franchisors, especially those that have brands spread nationwide or globally.

Mrs. Winner's Chicken & Biscuits partners with franchise veteran to grow brand

April 8, 2016

Mrs. Winner's Chicken & Biscuits has partnered with restaurant and franchise industry veteran Mike Reynolds to help grow the company and attract new multi-unit…

Arby's Restaurant Group Inc appoints new chief information officer

April 8, 2016

Arby's Restaurant Group Inc has named Darla Morse chief information officer.

Wingstop, Pizza Hut, Cici's Pizza execs debate importance of mobile apps

by Travis Wagoner — Editor, Networld Media Group

The customer experience at a restaurant is paramount to a restaurant's success. Mobile apps have become increasingly part of that experience, but how important…

Villa Restaurant Group makes marketing promotions

April 7, 2016

Villa Restaurant Group has made changes to its marketing department.

KFC slows down fast food

April 7, 2016

KFC made a public recommitment to the standards set forth by founder Colonel Harland Sanders in 1952.

4 things you don't know about the ACA (but should)

The employer shared responsibility rules under the Affordable Care Act (sometimes called "pay or play") is just one more area that is moving so fast that many…

Photo gallery: Restaurant Franchising & Innovation Summit 2016

by Cherryh Cansler — Editor, FastCasual.com

More than 140 franchise execs gathered last week in Dallas at the Franchising Restaurant & Innovation Summit.

The ROI of Paging Systems

Tried-and-true paging technology not only can help improve operations, it can improve the bottom line as well.

McDonald's partners with software company to measure success of business initiatives

April 5, 2016

Applied Predictive Technologies announced that McDonald's USA LLC has signed an agreement to license APT's Test & Learn and Menu Analyzer software solutions.

Location matters: Are you on the wrong side of the road?

Most Investors understand the importance of analyzing demographics and traffic counts, but asking the question: "Is this location on the right side of the…

Slapfish CEO urges Summit attendees to 'make your most annoying customer your best friend'

by Travis Wagoner — Editor, Networld Media Group

Slapfish founder Andrew Gruel responds to approximately 30 online reviews daily about his company — regardless of whether they are positive or negative. He…

Carl's Jr. CEO's comments on automated restaurants cause controversy

April 1, 2016

Recently Carl Jr. CEO Andy Puzder said he saw fully automated restaurants as a solution to rising minimum wages. Several Twitter users voiced criticism on the…