3 brands discuss sweating out Super Bowl's 'super Busy-ness'

by S.A. Whitehead — Food Editor, Net World Media Group

Across the U.S. this pre-Super Bowl week, restaurant owners, employees and vendors are probably popping extra vitamins — maybe even carb-loading a little in…

Gutting the 'gut feelings' from hiring: 2 restaurant companies' $40M story

by S.A. Whitehead — Food Editor, Net World Media Group

Who knew technology could help restaurateurs get the right human touch tableside? Two large restaurant companies tell their highly profitable story.

3 Ways to Optimize Labor Efficiencies and Cut Costs

Operators are facing high turnover rates and new regulatory pressures, making the task of managing labor costs increasingly more difficult. There are steps…

Captain D's names CMO

January 17, 2017

Captain D's has named former Papa John's, Arby's and Pizza Hut marketing executive, Bob Kraut to its top marketing spot, according to a news release. As the…

Taco Bell puts a brake on restaurant industry's revolving door

by S.A. Whitehead — Food Editor, Net World Media Group

Taco Bell's 4-year-old Start with Us, Stay with Us initiative required a slew of cultural changes for the brand, but is now starting to pay off with big…

5 money-saving supply chain trends for 2017

January 16, 2017

Having a solid supply chain is imperative for restaurants looking to reduce food-safety issues and to keep costs low, said Consolidated Concepts President…

Group forms to set supply chain best practices

January 13, 2017

The International Foodservice Manufacturers Association is joining forces with food industry management consultancy, Kinetic12, to develop a set of best…

30-year McDonald's veteran to oversee key New York Metro region

January 11, 2017

A 30-year McDonald’s veteran is the vice president and general manager of the company's New York Metro Region, according to a news release. In the new role…

Rocky Mountain High Brands expanding sales internationally

January 10, 2017

Rocky Mountain High Brands is expanding internationally with sales locations in Hong Kong and Shanghai. The health conscious food and beverage concept…

Bronx McDonald’s introduces self-serve kiosks, adds employees

January 3, 2017

A McDonald’s in the Bronx, New York, that recently reopened with self-serve kiosks has significantly added the number of employees, according to…

Are you accounting for those holiday gift cards correctly?

by Dustin Minton — National Restaurant Practice Co-Leader, BDO USA, LLP

For many restaurants, the holiday season bustles with promotions, parties and gift card sales. But amid the season's cheer, restaurants must account for these…

Waffle House: Year No. 61 of working through Christmas

December 21, 2016

There was a time when little was open on mega-holidays like Christmas, but Waffle House was never a participant in that plan. In fact, this Christmas and New…

A 'post mortem': Looking back at 2016's hard-learned lessons

by S.A. Whitehead — Food Editor, Net World Media Group

Experts weigh in on the eight lessons they learned in 2016 about the fine art of running a restaurant.

How is color coloring customer perceptions?

Color is critical to customer experience since it has a notable and predictable impact on their moods and emotions.

5 ways restaurants can turn tech into success strategy

Restaurant chains often struggle with the technology decision-making process, but experience is clear on what works and what does not. Following are five best…

Former Captain D's employee opens location in Myrtle Beach

December 15, 2016

 A new Captain D's unit has opened in Myrtle Beach with franchisees, Scottie Smith and Robert Brooks at the helm, according to a press release. Smith…

Love's installs food-safety tech system-wide

December 15, 2016

Love's Travel Stops has signed a multi-year agreement with machine-to-machine and IoT connectivity product provider, Digi International, to implement a food…

MicroSale releases $49-a-month POS system

December 14, 2016

A cheap, tablet-based POS system for small restaurants is now available from MicroSale POS Systems, according to a press release. It comes with an…

Johnny Rockets tests self-order kiosks in moving to a QSR format

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks play an important role in moving to more of a quick-serve format for Johnny Rockets as the 30-year-old iconic brand seeks to refresh itself.

All hail the diehards: Limited-service chains open Christmas

by S.A. Whitehead — Food Editor, Net World Media Group

News reporters, convenience and retail store employees, first responders and medical personnel are among that committed group of people who rarely get holidays…