Operations News & Media
McDonald's Japan posts first annual loss in 11 years amid food-safety scandal
January 8, 2015
Diners have found plastic, vinyl and a human tooth in McDonald's Japan food in recent months.
read nowDunkin' Brands refinancing debt
January 7, 2015
Dunkin' Brands' is refinancing $1.8 billion in senior secured credit facilities with $2.3 billion of senior fixed-rate term notes and $100 million of variable…
read nowNRA board elects Jack Crawford as chair
January 7, 2015
Crawford, president and CEO of Ground Round Independent Owners Cooperative (IOC), has been a member of the NRA board of directors since 2003.
read nowMenuTrinfo hosting menu labeling webinar for pizza operators
December 30, 2014
On the heels of the FDA's final menu labeling regulations, issued last month, MenuTrinfo is hosting a free webinar with information on how these rules will…
read nowWendy's of Montana sold to Washington-based franchisee
December 30, 2014
Wendy's of Montana has reportedly been sold to Wenspok Resources, based out of Spokane, Washington.
read nowDunkin' Brands presenting at ICR XChange Conference
December 30, 2014
Dunkin' Brands executives will present at the the ICR XChange Conference at 10 a.m. on Jan. 12. The conference is located in Orlando, Florida.
read nowMrs. Fields acquires Maxfield Candy Company
December 29, 2014
Famous Brands International's subsidiary Mrs. Fields Confections has announced the acquisition of virtually all of the assets of International Confections…
read nowProlific Hispanic franchisee hopes to open BK Whopper Bar at Houston airport
December 29, 2014
Guillermo Perales, CEO of Sun Holdings LLC, a is planning on bringing Krispy Kreme back to Houston, as well as several other brands to the Houston's George…
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Executive round table: Quick-service industry leaders make their 2015 predictions
by Alicia Kelso — Editor, QSRWeb.com
Localization, transparency and a healthy/indulgent spectrum are expected to accelerate in '15, as are mobile ordering and catering.
read nowNLRB issues complaints against McDonald's as joint employer
December 22, 2014
The joint-employer model is expected to have a significant impact on franchised restaurant businesses.
read nowGlobal Franchise Group completes recapitalization
December 22, 2014
Global Franchise Group, parent company of Great American Cookies, Marble Slab and Maggie Moo's and Pretzelmaker, has completed recapitalization with private…
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How White Castle balances innovation and tradition in restaurant branding
by Nate Riggs — CEO / Owner, NR Media Group
Brand loyalists came up with the phrase, "They're so good, they'll slide down your throat."
read nowMinimum wage employees in 21 states to get a raise in the New Year
December 19, 2014
Twenty-one states are positioned to raise their minimum wages on Jan. 1. According to a news release from the Employment Policies Institute, other cities and…
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Debunking McDonald's service time criticism
by Darrel Suderman — President, Food Technical Consulting
Customers and investors prefer innovation and quality over short wait times.
read nowOrderUp adds AOL veteran to executive team
December 18, 2014
Baltimore-based OrderUp has hired former AOL SVP of Corporate Development Michael Smith as its new VP of Corporate and Business Development.
read nowKey themes for '15: Food quality, customization, customer-facing technology
December 18, 2014
Fitch Ratings released its 2015 Outlook for the US Restaurant industry, predicting an improvement in sales trends, the easing of commodities pressures and…
read nowDunkin' Donuts aims for 410-plus net new US units in 2015
December 18, 2014
Dunkin' Brands Group Inc. announced its performance expectations for 2015 for its Dunkin' Donuts and Baskin-Robbins brands. The FY15 targets include:
read nowWendy's names new CMO, digital VP
December 18, 2014
The Wendy's Company has announced several changes to its senior leadership team, including a new CMO and a VP to head up digital initiatives.
read nowAgreement enables Paytronix Rewards, NCR Aloha POS integration
December 17, 2014
The new Cloud Connect integration will enable Paytronix to integrate, maintain and deploy its solution across NCR’s install base of more than 100,00…
read nowWendy's CEO: Breakfast will not be ruled out
December 17, 2014
Bloomberg Television's Betty Liu interviewed Wendy's CEO Emil Brolick this week on a number of topics, including the chain's failed breakfast rollout and the…
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