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Operations News & Media

New food truck rental website launched

August 21, 2013

FoodTruckRental.com has been launched, with an objective of connecting food truck owners and renters worldwide.

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Cold Stone Creamery's parent company acquired by Canadian family

August 21, 2013

The Serruya family today announced that it has acquired a controlling interest in Kahala Corp., franchisor of numerous quick service brands including Cold…

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Del Taco adding five new multi-unit markets

August 21, 2013

Seven new franchise groups have committed to developing 39 new Del Taco restaurants across the country, including Central California, Colorado, Georgia, New…

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Keep Your Restaurant Running When Your Network Goes Down

With restaurant operators increasingly dependent on the Internet to run their businesses, having a way to cope with network outages is critical.

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Arby's focus turns to operational efficiencies

by Alicia Kelso — Editor, QSRWeb.com

The company's SVP of Operations said value is on trend and Arby's will embrace this with a new Snack and Save Menu rolling out in the fall.

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Rita's selects Subway exec as new CEO

August 20, 2013

Rita's Italian Ice announced the appointment of two key senior executives to support the brand's next phase of growth. Jeff Moody, a 30-year quick-service…

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FroZenYo plants flag in Beantown

August 20, 2013

Washington, D.C.-based FroZenYo has made its debut in Boston's Downtown Crossing.

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Good Times adds Bad Daddy's sites

August 20, 2013

Good Times Restaurants Inc. announced that through its wholly owned subsidiary, BD of Colorado LLC, it has signed the first two of several Bad Daddy's Burger…

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Restaurant Association's Educational Foundation names new VP

August 20, 2013

The National Restaurant Association Educational Foundation (NRAEF) announced that Steven Kramer has been named vice president of Communications. Kramer brings…

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Bringing the thunder to customer service

by Alicia Kelso — Editor, QSRWeb.com

Speaker points to Chick-fil-A's culture and training as a case study on how to differentiate from other brands.

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QSR employees call for national day of strikes over wages

August 19, 2013

The minimum-wage protests that have been bubbling under the surface throughout the quick-service restaurant industry for nearly a year now may soon come to a…

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NRA conference to cover restaurant technology trends

August 19, 2013

The National Restaurant Association's new Restaurant Innovation Summit is set for Oct. 23 and 24 in Denver, and will explore emerging technology and the…

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Western Foodservice & Hospitality Expo ready to kick off

August 16, 2013

Thousands of restaurant and foodservice industry professionals are expected to attend the Western Foodservice & Hospitality Expo at the Los Angeles…

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McDonald's distributor opens new facility to meet Midwest demand

August 16, 2013

Golden State Foods (GSF), a worldwide distributor and food processor, officially opened its doors at its new distribution facility in Whitewater, Wis.…

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Arby's kicks off No Kid Hungry campaign

August 15, 2013

For the third year in a row, Arby's restaurants across the country are teaming up with their customers to help end childhood hunger in America. From Aug. 1…

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What the restaurant industry can learn from retail experts

by Alicia Kelso — Editor, QSRWeb.com

Hiring the right people and training those people are keys to an increasingly customer-centric environment.

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Jack in the Box refranchises 18 restaurants in Texas

August 14, 2013

Jack in the Box Inc. today disclosed the details of a refranchising transaction that was completed in May. TLIG Restaurants LLC acquired 18 Jack in the Box…

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Dunkin' sells out franchise opps in Wisconsin

August 14, 2013

Dunkin' Donuts announced today the signing of a multi-unit store development agreement with existing franchise group, Travel Mart Inc., for seven new…

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Taco John's new menu items surpassing sales goals

August 14, 2013

When Taco John's International launched Santa Fe Burritos and Bowls this summer, the Mexican quick service restaurant chain was hoping the new customizable…

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Wendy's selling 30 restaurants to NBA stars

August 13, 2013

The Wendy's Co. today announced the sale of 30 restaurants in the St. Louis market to BB St. Louis LLC, a partnership headed by current Wendy's franchisee and…

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