Operations News
TravelCenters opens three Dunkin' Donuts Express units
January 22, 2013
TravelCenters of America LLC announced that it has opened three more Dunkin' Donuts Express locations at the Petro Stopping Centers locations in Kingdom City…
read nowRestaurants with engaged employees rank high in customer satisfaction
January 21, 2013
Restaurants with the most engaged employees experience exponentially righer customer satisfaction ratings, according to research from management consulting…
read nowCousins Subs establishes philanthropic foundation
January 21, 2013
Cousins Subs restaurants has established The Make it Better Foundation to "improve the welfare and quality of life in the communities it serves."
read nowSonic increases share repurchase program
January 18, 2013
Sonic Corp.'s board of directors increased its share repurchase authorization from $40 million to $55 million.
read nowYelp to include restaurant health inspection scores
January 18, 2013
San Francisco Mayor Edwin M. Lee, chairman of the US Conference of Mayors Technology and Innovation Task Force, and Yelp CEO and co-founder Jeremy Stoppelman…
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McDonald's adds QR codes to packaging for access to nutritional info
January 17, 2013
Cups and carry-out bags also feature brand stories through a blend of text and illustrations.
read nowWhataburger readies for operations, customer service competition
January 17, 2013
One-hundred Whataburger restaurants have been named as semifinalists in the company's "WhataGames" competition, held to test the skills of team members in…
read nowWendy's 2012 included record average annual restaurant sales
January 17, 2013
The Wendy's Company reported preliminary, unaudited results for the fourth quarter and fiscal year ended Dec. 30, 2012. The company plans to release its…
read nowFiesta Restaurant Group names new chief people officer
January 17, 2013
Fiesta Restaurant Group Inc., parent company of Pollo Tropical and Taco Cabana, has named Nancy Clark as vice president — chief people officer, effective…
read nowKrispy Kreme adopts plan to avoid takeover
January 16, 2013
Krispy Kreme Doughnuts Inc.'s board of directors have adopted a tax asset protection plan intended to preserve the long-term value of the company's federal net…
read nowApplebee's operator acquires 76-unit Taco Bell franchisee
January 15, 2013
Greg Flynn, founder, chairman and CEO of Applebee's franchisee Apple American Group, has created Flynn Restaurant Group LLC after acquiring Southern Bells…
read nowMcDonald's Australia installs DNA spray to deter robberies
January 15, 2013
McDonald's units in Sydney Australia have partnered with British company SelectaDNA to install a security system that sprays thieves with a "non-toxic solution…
read nowCKE Restaurants yields utility savings from energy management partnership
January 15, 2013
Ecova, a total energy and sustainability management company, has announced that CKE Restaurants, parent company of Hardee's and Carl's Jr. chains, has…
read nowTaco Bell tests dollar 'Cravings' menu
January 14, 2013
As the quick-service value menu competition heats up, Taco Bell may be stepping up its game soon. According to the Huffington Post, the chain has been testing…
read nowPrivate equity group buys stake in large Burger King franchisee
January 14, 2013
PNC Financial Services Group Inc.'s private equity arm, PNC Riverarch Capital, has acquired a controlling stake in Goldco LLC, one of the 10 largest Burger…
read nowKrispy Kreme wins corporate governance award
January 14, 2013
Corporate Secretary, a governance and compliance publication, has announced the winners of its Fifth Annual Corporate Governance Awards, which were presented…
read nowU-Swirl acquires Aspen Leaf and Yogurtini fro-yo chains
January 14, 2013
U-Swirl Inc., parent to U-SWIRL International Inc., the owner and franchisor of U-SWIRL Frozen Yogurt cafés, has acquired specific assets of Aspen Leaf Yogurt…
read nowChurch's Chicken names new ad agency
January 14, 2013
Rob Crews, executive vice president and chief marketing officer for Church's Chicken, announced today that ESW Partners will be the company's new creative ad…
read nowKFC to plant flag in Mongolia this year
January 11, 2013
KFC will debut in Mongolian at some point this year through a partnership with Tavan Bogd Group.
read nowStudy: Restaurants avoiding menu price increases
January 11, 2013
Chain restaurants, tasked with navigating both value-hungry customers and rising commodity prices, are showing little interest in significant menu price…
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