Operations News
Dunkin' Donuts franchise group names new executive director
October 4, 2012
Edwin Shanahan, the new executive director of the DD Independent Franchise Owners (DDIFO), has officially taken over day-to-day operations of the franchisee…
read nowKrispy Kreme plans expansion into Singapore
October 4, 2012
Krispy Kreme Doughnut Corporation announced today that it has entered into an agreement with Star360 Group for the development of 15 Krispy Kreme franchise…
read nowTaco Bell closing perception gap on Chipotle
October 4, 2012
Earlier this week hedge fund investor David Einhorn announced he was shorting Chipotle in part because of perception gains made by Taco Bell. Einhorn has been…
read nowPollo Tropical names VP of operations to elevate customer service
October 4, 2012
Pollo Tropical has announced the promotion of Vicky Timmer to the newly created position of vice president of Operations.
read nowYum! Brands launches employee volunteer program
October 4, 2012
Yum! Brands, parent of KFC, Pizza Hut and Taco Bell, has launched a global initiative aimed at empowering the company's more than 1.4 million associates to…
read nowArby's apologizes to the State of Iowa
October 3, 2012
Arby's new ad campaign, "Slicing Up The Truth About Freshness," has offended some Iowa residents and has prompted an apology and a revised commercial from the…
read nowQuiznos names president of international business to grow brand
October 3, 2012
Quiznos today announced the appointment of Kenneth Cutshaw as the company's new president of International.
read nowMcDonald's restaurants host children's toothbrush collection drives
October 3, 2012
In honor of National Dental Hygiene Month, McDonald's Restaurants in Philadelphia are holding toothbrush collection drives throughout October. As part of the…
read nowSubway introduces sandwich-inspired chopped salads
October 3, 2012
Subway welcomed October with the launch of its new Tuscan Chicken Melt. Footlongs of the new sandwich are available for $6.
read nowReport: QSR traffic, tickets grow in second quarter
October 3, 2012
Consumers pulled back from visits to midscale and casual dining restaurants in the April, May and June quarter, continuing a four-year streak of visit losses…
read nowNRA Show will be at Chicago's McCormick Place through 2021
October 2, 2012
The National Restaurant Association announced this week that its annual National Restaurant Association Restaurant, Hotel-Motel Show and International Wine…
read nowWhite Castle sets fundraising record for autism organization
October 2, 2012
White Castle customers and team members raised $500,100 for Autism Speaks by selling puzzle pieces for one month in more than 400 restaurants. The 12-state…
read nowDunkin' Donuts expands in St. Louis market
October 2, 2012
Dunkin' Donuts has signed a multi-unit store development agreement with new franchisees Dean Kreher and Ted Pierce for three restaurants in St. Louis. The…
read nowDunkin' Brands joins mobile-commerce exchange
October 2, 2012
The Merchant Customer Exchange announced that Dunkin' Brands, parent company of Dunkin' Donuts and Baskin-Robbins, has committed to the mobile-commerce…
read nowCarl's Jr., Hardee's approve Panasonic POS solution
October 2, 2012
Panasonic's Stingray Envo POS workstation (JS-960) is now certified by CKE Restaurants, parent company of Carl's Jr. and Hardee's brands, and will be on…
read nowChick-fil-A adds Envysion video business intelligence solution
October 1, 2012
Chick-fil-A has selected Envysion Inc., a Managed Video as a Service (MVaaS) provider, as a video provider. Chick-fil-A will use Envysion to improve…
read nowRestaurant traffic, sales up for 15th consecutive month
October 1, 2012
Buoyed by stronger same-store sales and customer traffic levels, the National Restaurant Association's Restaurant Performance Index (RPI) posted a modest gain…
read nowReport: U.S., Canada, China restaurants gain traffic in Q2
September 27, 2012
If it wasn't rainy, cloudy weather that kept foodservice customers away throughout much of Europe in the April, May and June quarter, it was economic concerns…
read nowMcDonald's TV channel expands throughout California
September 27, 2012
Seven-hundred McDonald's restaurants in California now feature the "M Channel," a customized television channel created specifically for the company.
read nowYum! Brands awarded for leadership training program
September 27, 2012
Yum! Brands Inc.'s "Taking People With You" employee leadership training program has received a "Gold Award for Excellence" in the category of custom content…
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