Operations News
FastCasual.com hosting webinar on mobile payment security
March 19, 2013
With a push toward mobility, restaurant owners are capitalizing on wireless technology to provide customers with new loyalty and couponing programs. Creating a…
read nowQuiznos accused of treating franchisees unfairly
March 18, 2013
Quiznos has been slapped with 10 lawsuits since December. The cases have been filed in Denver District Court and allege that the chain has treated its…
read nowKrispy Kreme posts best year since 2004
March 15, 2013
Krispy Kreme Doughnuts Inc. reported financial results for fiscal year 2012 and Q4, the latter of which included a same-store sales increase of 7.5 percent…
read nowFranchise Association strengthens commitment to hire veterans
March 15, 2013
The International Franchise Association VetFran initiative has strengthened its partnership with the U.S. Chamber of Commerce's "Hiring our Heroes" program and…
read nowMcDonald's franchisee leaves system after labor violation allegations
March 15, 2013
Andy Cheung, the Pennsylvania-based McDonald's franchisee accused of labor abuse and exploitation by international student guestworkers earlier this month, has…
read nowAuntie Anne's plants flag in Vietnam
March 15, 2013
Auntie Anne's Pretzels has entered its 25th country after opening in Ho Chi Minh City, Vietnam. The opening is part of a master franchise agreement with…
read nowRita's donates $10K to Stuttering Foundation on behalf of American Idol finalist
March 15, 2013
On behalf of Rita's employee and top 10 American Idol finalist Lazaro Arbos, Rita's Italian Ice has donated $10,000 to the Stuttering Foundation.
read nowBojangles' taps local store marketing coordinator
March 15, 2013
Bojangles' has hired Tammy Kravitz as local store marketing coordinator. She will work to build brand awareness through local store initiatives and community…
read nowDairy Queen adds 20th international market
March 15, 2013
Dairy Queen has made its debut in Trinidad, marking the brand's 20th country outside of the U.S. and Canada. The location, in Port of Spain, was opened through…
read nowEl Pollo Loco names VPs of supply chain, development
March 14, 2013
El Pollo Loco announced today the appointment of Richard Pineda as vice president of supply chain management and Jeff Little as vice president of development…
read nowMonkeyMedia Software launches Catering Institute for restaurant operators
March 14, 2013
MonkeyMedia Software, a provider of turnkey catering solutions for restaurant operators, has announced the launch of its MMS Catering Institute — an education…
read nowTaco Cabana, Pollo Tropical making solid gains
March 14, 2013
Less than a year since its spin-off from Carrols Restaurant Group Inc., Fiesta Restaurant Group is celebrating record gains as one of the fastest-growing…
read nowSurvey: Restaurant operators' priority is improving guest satisfaction
March 13, 2013
A new survey titled "Strategies for Workforce Management in Dining," commissioned by Kronos Incorporated and conducted by Gatepoint Research, a subsidiary of…
read nowIndependent delivery service brings QSR food to the people
March 13, 2013
A new food delivery service is bringing McDonald's and Taco Bell orders to residents of Gainesville, Fla.
read nowRita's Italian Ice introduces mobile loyalty app
March 13, 2013
In celebration of its 21st Annual First Day of Spring Free Ice Giveaway, set for March 20, Rita's Italian Ice has unveiled a new mobile loyalty application…
read nowWhite Castle testing composting program
March 12, 2013
White Castle has started a pilot program in its hometown of Columbus, Ohio, that composts all food and paper scraps. According to the Columbus Dispatch, the…
read nowConference to explore health care impacts, menu trends
March 12, 2013
UCLA Extension's 17th Annual Restaurant Industry Conference is scheduled for April 3 on the UCLA Campus at Covel Commons in Los Angeles. The event will explore…
read nowLYFE Kitchen plants seeds to grow nationally
March 11, 2013
LYFE Kitchen held a grand opening celebration March 8 for its second unit, located in Culver City, Calif. During the event, CEO Mike Roberts announced the…
read nowMcDonald's franchisee adds 130 net units in 2012
March 11, 2013
Arcos Dorados Holdings Inc., the world's largest McDonald's franchisee, reported a 3.8 percent increase in revenues during 2012, and a 9.2 percent increase in…
read nowMeritage adds Georgia Wendy's to portfolio
March 11, 2013
Meritage Hospitality Group Inc. has acquired its 112th Wendy's restaurant. Its newest unit is located in Buford, Ga.
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