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Operations News

Consumer perception of Burger King sours after social media crisis

July 26, 2012

The photo of a Burger King employee standing in two lettuce bins went viral quick and has since caused consumer perception of the brand to decline sharply.

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Auntie Anne's testing mobile ads with real-time redemption

July 26, 2012

Auntie Anne's Pretzels is partnering with The Coca-Cola Company, Millennial Media and Sparkfly Inc. to pilot a mobile advertising campaign that will offer…

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White Castle's new facility will bring 100 jobs to Ohio

July 26, 2012

Columbus, Ohio-based White Castle has announced that it is building a new frozen food facility, which will create 100 permanent jobs in Vandalia, just north of…

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Singapore In-N-Out pop-up stand sells out in 5 minutes

July 26, 2012

In-N-Out Burger's cult following has extended well beyond U.S. borders. The chain's pop-up stand in Singapore sold out of burgers within five minutes of making…

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Local Store Marketing University to participate in Calif. foodservice expo

July 26, 2012

Duke Marketing LLC has announced that LSM-U, Local Store Marketing University, an educational program devised to enhance restaurant marketer's ability to…

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Rex's Chicken reports 9 percent sales growth

July 25, 2012

Beautiful Brands International (BBI) is celebrating the second anniversary of Rex's Chicken this week at its current location in Tulsa, Okla. The anniversary…

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Dunkin' Donuts announces aggressive Latin America expansion plans

July 25, 2012

Dunkin' Donuts has announced that it has signed agreements with three of its existing Latin American partners to expand the brand further in the region. The…

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Cinnabon makes its debut in Libya

July 25, 2012

Cinnabon Inc. is expanding its global footprint with the opening of a unit in Tripoli, Libya, earlier this month.

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Dairy Queen marks milestone opening in Mexico

July 25, 2012

The Dairy Queen system, part of Berkshire Hathaway, opened its 100th location in Mexico and has plans to open 15 additional restaurants by the end of 2012.

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ONOSYS recognizes chains for online ordering sales growth

July 25, 2012

ONOSYS, a LivingSocial company, has announced the winners of its 2012 Spark Awards. In its second year, the Spark Awards honor ONOSYS' clients for outstanding…

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Consumer visit and spending gains buoy restaurant count increases

July 24, 2012

With U.S. restaurant visits and consumer spending increasing after a recessionary slump, the restaurant industry posted a 0.5 percent gain in restaurant counts…

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McDonald's testing chicken wings

July 24, 2012

On the heels of its successful Chicken McBites launch, and as more brands focus on chicken to cope with rising beef costs, McDonald's is testing deep-fried…

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Rita's Italian Ice signs deal to serve products at MetLife Stadium

July 24, 2012

Rita's Italian Ice has announced that it has agreed to serve its products at MetLife Stadium in New Jersey.

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Arizona McDonald's to host backpack giveaway for schoolchildren

July 24, 2012

McDonald's restaurants throughout greater Phoenix and northern Arizona will host Backpack Saturday at 8 a.m. July 28. During the event, 20,000 backpacks will…

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Hardee's franchisee deploys video-based business intelligence solution

July 24, 2012

Envysion Inc., a Managed Video as a Service (MVaaS) provider, has announced that Boddie-Noell Enterprises has selected Envysion to provide video-driven…

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White Castle kicks off Autism Speaks campaign

July 24, 2012

Autism Speaks Puzzle Pieces are now available for $1 at all White Castle restaurants as the chain kicks off its annual campaign to raise money for the research…

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Roy Rogers names director of Marketing

July 24, 2012

The Plamondon Companies has named Melanie Dyer director of Marketing for Roy Rogers Restaurants. Dyer will oversee all marketing and communications for the 4…

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Nat'l Restaurant Association creates new Military Foundation

July 24, 2012

The National Restaurant Association (NRA) is enhancing efforts to build career opportunities and support for military personnel and veterans with the launch of…

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McDonald's new menu platform spotlights lower-calorie offerings

July 23, 2012

McDonald's USA is introducing this week its "Favorites Under 400 Calories" – a new menu platform featuring existing food and beverage choices at restaurants…

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Chick-fil-A backlash continues with Boston mayor, the Muppets

July 23, 2012

The fallout over Chick-fil-A president Dan Cathy's recent comments against gay marriage has continued with the Boston mayor and the Jim Henson Company chiming…

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