Global food delivery app market to soar nearly 28% by 2023

February 19, 2019

By 2023, the global food delivery mobile app market that was put at $3.78 billion in 2017 should grow to a whopping $16.61 billion in value, which is a…

Doing data better: 3 key areas to tweak for better sales, engagement

Is your brand's data use doing you the kinds of favors that can make the competitive difference? This article shines the light on three areas where you might…

Wendy's reaches proposed $50M hacker attack settlement, announces 18 % dividend increase

February 15, 2019

It's a good-news, bad-news kind of week for Wendy's, which announced an 18 percent dividend increase for the latest quarter and that it reached an agreement to…

Taco Bueno apologizes, releases info on 2018 malware attack

February 15, 2019

Taco Bueno provided more information about a payment card incident first reported late last year after an Oct. 29, 2018, third-party report that data from…

Qu raises $10M in Series B funding for expanded in-house delivery, POS technology

February 13, 2019

Qu, a Bethesda, Md.-based point-of-sale company formerly known as Gusto POS, has raised $10 million in Series B funding, led by existing investor Cota Capital…

Taco Bell kicks off US Grubhub delivery with free delivery offer

February 7, 2019

Taco Bell today said it's launched nationwide delivery via Grubhub, and to kick off the much-requested service the brand said all Grubhub orders from the chain…

2019 QSR lifesaver: Clever, competitive use of tech

by Richard Traylor — Writer, WebstaurantStore

There are early signs it may be a tough year for foodservice, including QSRs. But one veteran industry observer believes both established and emerging…

Squaring the square: White Castle VP tells how brand develops new slider spin-offs

In this podcast, White Castle Vice President Jamie Richardson tells how the brand keeps innovating on that famous little square of beef, while Blockchain Tech…

If your QSR ever considered kiosks, or maybe especially if it didn’t, read on

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-serve kiosks were dominant at this year's National Retail Federation Big Show earlier this month. The options ran the gamut in this realm, from AI and…

Chick-fil-A uses data in new, faster, results-producing way

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Chick-fil-A is using interactive data visualization technology to make better, faster decisions in its ongoing efforts to boost both revenue and customer…

Apple Pay coming to Taco Bell, Jack in the Box

January 23, 2019

Apple has added several partners to its Apple Pay service, including quick service chains Taco Bell and Jack in the Box, which means the mobile payment…

Waitr gobbles up Bite Squad for $323M

January 18, 2019

Restaurant online ordering and on-demand food delivery platform, Waitr Holdings Inc. has acquired Bite Squad, for a purchase price of approximately $32…

Top tech execs say voice, near-me searches will soar in 2019

by Cherryh Cansler — Editor, FastCasual.com

This year's top restaurant tech trends are all about meeting the customer at the time and the place of his or her choice. Restaurant brands that point their…

Growing greater QSR engagement? All you have to do is ask

by Robert Whitehead — Director Retail & Hospitality Technology, Softtek Integrations

Customer insight makes the restaurant world go 'round because it gives QSRs a critical competitive advantage. And while many brand leaders may think they have…

Delivery, digital, additive oddities top 2018 blog reads

From the delivery trade that's driving dining trends these days, to leadership stress and hair-growing fry additives, QSRweb blog readers had lots on their…

Top 10 2018 QSRweb stories show our eyes are always on the other 'guys'

by S.A. Whitehead — Food Editor, Net World Media Group

The top 10 QSR stories this year were all about keeping a friendly, but watchful eye on the competition, who as it turns out were all doing some pretty amazing…

QSR Taco Bell goes 'big time' in Big Apple with local brew, 3 cantinas

December 19, 2018

Taco Bell said that by the end of this year it will have three of its Cantina restaurants up and running in Manhattan, including locations at the recently…

Ritual launches business app

December 12, 2018

Order ahead app, Ritual, has launched Ritual for Business in the U.S., which the company said was created to help businesses attract and keep talent by…

Burger King launches revised app on McDonald's doorstep ... literally

December 4, 2018

Burger King has a new promotion that it vows will turn "more than 14,000 McDonald's into branches of its brand instead." For a limited time, when a customer…

Smashburger franchisee's big mobile marketing 'smash hit'

November 29, 2018

Smashburger franchise owner, Regrub Inc., is using ShopAdvisor’s mobile marketing system to draw new customers and expand customer engagement. So far the…