Nathan's Famous tech transformation: Serving customers 'where, when and how' they want it

by S.A. Whitehead — Food Editor, Net World Media Group

After a solid 102 years in existence, Nathan's Famous — one of the few U.S. brands around for the last pandemic in 1918 — has made a timely tech transformation…

Incentivio partners with ParTech on POS integration

April 28, 2020

Incentivio, an all-in-one restaurant digital guest experience provider, is teaming up with ParTech, Inc., a POS solution, to offer ParTech's cloud-based Brink…

Starbucks, Subway, McDonald's expected to join Chinese digital currency pilot

April 24, 2020

(Updates with comment from Starbucks)

Track these 4 website stats to perk up profits

by Peter Ruchti

Mine the data in these four key website indicators to get the vital operational insights needed to deliver optimal business returns for your QSR.

Chick-fil-A locations encourage mobile, card payments over cash

April 15, 2020

A number of Chick-fil-A locations have stopped accepting cash or are encouraging customers to use alternate payment methods, as the restaurant chain takes a…

McDonald's, Taco Bell, Dunkin' all amp up COVID-19 protection measures

April 13, 2020

Three major QSR brands are stepping up their COVID-19 precautionary measures and adding employee protective gear and other items, beginning with McDonald's. In…

Rewards Network launches online ordering platform

April 10, 2020

In an effort to offer online ordering solutions to restaurant customers that don't have a platform, Rewards Networks is partnering with Zuppler, an online…

6 QSR business-boosting online options

by Peter Ruchti

Your website can be your QSR's best friend as the days of restrictions from the pandemic roll on. Here are 6 ways some of our company's restaurant clients are…

Nathan's Famous does a tech makeover, sees impressive test results

April 7, 2020

Nathan's Famous, Inc. has more than 100 years of tradition behind it, but that hasn't stopped the brand from overhauling its technology from top to bottom. The…

The Big Shift: Transition to 'delivery only' tough, but potentially lifesaving

by S.A. Whitehead — Food Editor, Net World Media Group

The pandemic that has now got the U.S. restaurant industry in a stranglehold is forcing many brands to delivery-only operations, which not only is requiring…

McDonald's adds Postmates delivery in LA, Dallas

March 3, 2020

McDonald's has partnered with Postmates to offer delivery at more than 300 restaurants in the Los Angeles and Dallas metropolitan areas. 

Toast launches hardware to help streamline restaurant ops

March 3, 2020

Toast Inc. has launched a suite of point-of-sale tools, called Toast Hardware, designed to help accelerate the restaurant payments process. Building on Toast…

Fiserv launches Clover Station Pro to boost restaurant efficiency

February 28, 2020

Fiserv Inc. has rolled out Clover Station Pro, a POS device designed to speed checkout and boost engagement, particularly in the restaurant industry. The…

National Restaurant Association report projects 4% industry-wide sales growth this year

February 27, 2020

The National Restaurant Association projected 4% restaurant industry sales growth this year across service categories to a total national of a record $89…

Long John Silver's lengthens its reach with omnichannel gift card initiative

February 27, 2020

Long John Silver's has made a move to extend the reach of the seafood QSR brand through a digital payment and gift card partnership. The brand has partnered…

Mystery shopper company launches franchise brand standards + compliance division

February 26, 2020

Toledo-based mystery shopper company IntelliShop said today it has created a brand standards and compliance division to tackle three franchise/chain brand…

Why dark kitchens can be bright business moves for QSRs

by Syd Bishop — Content Specialist, QSR Automations

Dark kitchens — a.k.a. virtual, ghost or cloud kitchens — are becoming the new little darling of the restaurant industry. Here are some guidelines on how to…

Par adds mobile dine-in ordering app to Brink integration

February 11, 2020

ParTech Inc, a global provider of POS software and integrated technical solutions to the restaurant and retail industries, has added Ready to its Brink…

Choosing the Right POS: Seven Key Questions to Ask

A point of sale (POS) system is a key piece of technology in the successful operation of a fast casual business. While POS solutions have existed for decades…

Adyen signs exclusive payments deal with Subway in North America

January 28, 2020

Adyen announced a deal to become the exclusive in-store and online payments platform for Subway in North America.