Achieve a Higher Level of Customer Care with Touchless Technology

How innovating with touchless interactive technology can help you achieve a higher level of customer care and a healthy advantage over the competition.

Study: Consumers prefer mobile pay

November 12, 2020

Due to COVID-19, contactless payment technology has been in high demand and has shown significant growth for both consumers and businesses. Appetize recently…

Up close with The Halal Guys, HungerRush

by S.A. Whitehead — Food Editor, Net World Media Group

The Halal Guys CEO talks about riding the choppy seas of a rough restaurant year, while HungerRush stops in to recount the many ways restaurant management…

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No longer the alternative: The approaching future of local payments

While merchants will not be ditching card terminals anytime soon, they should take notice of the growing adoption of digital payments.

Dunkin's big eGift card win: A lesson for sales-seeking QSRs

by Brett Narlinger — Senior Vice President, Global Commece, Blackhawk Network

QSRs need to get on the E-train, as in eGifts. Dunkin' recently launched a campaign around this kind of product with tremendous success that spilled over into…

Gift Cards to Drive the 2020 Holiday Shopping Season

The ongoing impact of COVID-19 will likely drive a major change in our gift-giving choices this year.

Contactless Payments Across Multiple Verifone Devices

With COVID-19 promising to remain an issue for the foreseeable future, contactless payments will continue to increase in popularity.

Carl's Jr uses wine pairing to launch steak-burger

August 25, 2020

A good steak calls for good wine, ergo a good steakburger calls for a fine wine, too, right? Carl's Jr. won't argue, considering it has partnered with Nocking…

It takes more than a pandemic to freeze Kona Ice out of summer action

by S.A. Whitehead — Food Editor, Net World Media Group

Kona Ice has always leaned heavily on summer festivals for a large chunk of annual sales, but as the pandemic turned those events from actual to virtual, the…

NCR launches contactless ordering for restaurants

August 3, 2020

NCR Corp. has launched NCR Aloha, a contactless ordering and payment solution for dine-in restaurants. With this solution, guests can scan a QR code a table to…

Dunkin' goes digital, shifts menu after COVID hits Q2

July 30, 2020

Dunkin' Brands Group Inc. reported a slump in second-quarter earnings as the COVID-19 pandemic forced the company to close down much of its in-store breakfast…

Virtual restaurant franchise launches Miami virtual food hall

by S.A. Whitehead — Food Editor, Net World Media Group

With brands like Chef Burger, El Taco Loco and Mama Rosa, its safe to say that the nation's first virtual restaurant franchise has a little something for…

Wendy's launches rewards program nationwide via mobile app

July 22, 2020

Wendy's Co. has launched Wendy's Rewards, a program that lets customers earn points at participating U.S. restaurants.

At 121, Yoshinoya's digital transformation delivers rice bowls for a new age

by S.A. Whitehead — Food Editor, Net World Media Group

As what many believe may be the world's oldest fast food chain, Yoshinoya -- with 105 U.S. locations --- is proving that you actually can teach that proverbial…

Small, independent restaurants lag in COVID-19 recovery

July 10, 2020

A report from Bank of America shows that large restaurant chains are recovering faster from the COVID-19 outbreak than the rest of the industry, as small…

Tillster digital ordering platform joins ParTech's Brink POS ecosystem

July 7, 2020

ParTech Inc., a provider of pont-of-sale software for the restaurant and retail industries, has added the Tillster digital ordering platform to the cloud-based…

Hands off! 7 contact-free ways to keep QSR customers close

by Kiera Blessing — Content Specialist, Paytronix

Increasingly, as this pandemic continues, QSRs seeking to keep customers must also figure out how to keep those diners at arm's length. Here are six ways…

New CMO upping Yoshinoya Japanese Kitchen's digital game

June 12, 2020

Yoshinoya America, known for its Japanese-inspired rice bowls, has launched its first loyalty program, Yoshinoya Rewards, as well as digital ordering for…

BellyMelly launches contactless menu ordering for post-COVID-19 recovery

June 9, 2020

BellyMelly, an online food ordering platform, has launched a contactless app-based ordering system designed to help restaurants open their dine-in operations…

Moto, QikServe launching mobile ordering at UK rest stops, starting with Burger King

May 18, 2020

Moto, the largest highway service operator in the U.K., is launching a click-and-collect mobile ordering program at 48 of its sites, backed by QikServe's…