Global study: Millennials' mobile use reshaping hospitality industry

April 14, 2016

A new report from Oracle Hospitality — "Millennials and Hospitality: The Redefinition of Service" — highlights the ways in which hospitality operators need to…

Taco Bell upgrading ordering process via artificial intelligence

April 12, 2016

Taco Bell has introduced TacoBot, an ordering tool integrated with Slack.

Restaurant, retail customer experience leaders headline ICX Summit

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Gurus from Smashburger, Dickey's Barbecue Pit, Detroit Red Wings, Domino's Pizza and Wingstop are among a hefty list of speakers and panelists offering expert…

The latest and greatest in mobile marketing

by Chris Allen

When the first mobile ad was launched in 1997, who would have guessed that nearly 20 years later, mobile ad spending would be forecasted to surpass desktop ad…

White Castle gives its mobile app a makeover

February 26, 2016

White Castle has launched its newly redesigned mobile app.

2016: The year to master digital ordering

by Noah Glass — CEO, Olo

In 2016 and beyond, restaurant industry success will be determined not by mastering the drive-thru, but rather by mastering digital ordering and meeting the…

Wendy's intros self-ordering kiosks and new app

February 10, 2016

Wendy's plans to deploy self-service kiosks and an upgraded mobile app that combines ordering, loyalty and payments. The deployment will take place on a…

Apple Pay coming to Chick-fil-A

February 9, 2016

Chick-fil-A announced the national rollout of Apple Pay

Retailers find their sea legs with beacons for mobile engagement

by Will Hernandez — Editor, NetWorld Media Group

Near the end of 2015, many mainstream publications rushed to declare Apple's iBeacon technology a dud — even though it's been around only since 2013. But some…

Growing reception and use of restaurant self-serve POS

While rugged mobile tablets are making their way into the food services market, one element of the checkout experience that continues to be in demand for…

Mobile is affecting commerce decisions for retailers

by Will Hernandez — Editor, NetWorld Media Group

At the NRF Big Show, a panel discussion about what's next in payments focused on the role technology has played in consumers' expectations as they interact…

Report: coupons primary reason consumers engage with brands on mobile

January 22, 2016

Vibes, a mobile marketing firm, has released its 2016 Mobile Consumer Report, which examines consumer perceptions and opinions about mobile marketing and…

Olo receives $40M investment

January 21, 2016

Olo, a maker of digital ordering and delivery solutions for multi-location restaurants, has received a $40 million minority investment from The Raine Group, a…

5 top tech trends for 2016

There are a number of key trends for tech savvy QSRs to think about and plan for if they want to attract new customers and increase customer retention this…

Loyalty applications and payments: Are consumers ready?

Loyalty applications are more popular than ever and as we shift to mobile payments there is a new opportunity to integrate rewards and payments.

Dunkin' Donuts testing 'on-the-go' ordering app in Portland

December 9, 2015

Dunkin' Donuts is testing an on-the-go ordering app on its Maine customers via CARDFREE, a mobile commerce provider to large merchants.

New dining app launches in DC

December 9, 2015

A Washington, D.C.-based startup company, eleat, announced it has launched a mobile dining app designed to transform the dining experience by giving customers…

Revention partners with Vantiv Inc for EMV solution

December 9, 2015

Revention, a provider of custom point-of-sale solutions to the hospitality industry, announced it has partnered with Vantiv Inc to provide a secure EMV payment…

Dunkin' Donuts makes Apple Pay available via mobile app

December 8, 2015

Dunkin' Donuts announced that customers may use Apple Pay to reload their Dunkin' Donuts Card via the Dunkin' Mobile App.Mobile App.

Dunkin' Donuts testing on-the-go ordering, delivery service

November 20, 2015

Dunkin' Donuts is testing mobile ordering in Portland, Maine, and delivery service in Dallas.