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Software News & Media

Why AI-powered CX is no longer optional

Learn how AI-powered experience management is now required to act on feedback faster, connect insights across departments, and deliver loyalty-driving…

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SynergySuite Recognized with Dual Honors in the 2025 TITAN Business Awards

The 2025 TITAN Business Awards has officially concluded its first season, spotlighting a new class of global business trailblazers.

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SynergySuite Wins Two Gold Stevie® Awards in 2025 American Business Awards®

SynergySuite, a global leader in restaurant management technology, has been awarded two Gold Stevie® Awards in the 23rd Annual American Business Awards®…

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Qu Redefines Restaurant Operations with Industry-First Smart Kitchen

Breakthrough platform fuses IoT sensors, energy and equipment management, and predictive insights to maximize efficiencies and reduce costs

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6th Annual State of Digital for Restaurants

Qu’s 6th Annual State of Digital reveals top QSR and fast casual trends from 170 brands (85,000 locations). With digital growth stabilizing, 40% of brands see…

Presented by Qu

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How Earthbar 70X'd Their Feedback Volume

Earthbar, a California-based health and wellness brand with 40 locations, transformed its guest feedback process using Ovation. Previously reliant on a single…

Presented by Ovation Up, Inc.

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Webinar On-Demand: Tackling Superbowl Restaurant Delivery Challenges – A Panel Discussion

Outperform your competition & tackle this year's Superbowl delivery with ease!

Presented by Delaget

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2025 High Demand Delivery Dates Calendar

Download the 2025 calendar of this year's most high-volume restaurant delivery dates

Presented by Delaget

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Delivery metric overview: Avoidable driver wait time

This one-page guide takes a deep dive into avoidable driver wait time—a critical metric monitored by delivery service providers like DoorDash, Grubhub, and…

Presented by Delaget

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Guide: How To Respond To Online Reviews

97% of consumers look at online reviews before making purchase decisions. That’s a lot of eyes on your reviews, and crucially, your restaurant's responses!

Presented by Ovation Up, Inc.

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How Friendly's Got 24X More Feedback with Less Work - Ovation Case Study

Friendly’s, the 120+ location family diner, switched from traditional long surveys and skyrocketed the amount of feedback they were getting while managing it…

Presented by Ovation Up, Inc.

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SynergySuite Wins Best Customer Service Award for Partnership with Friendly’s

SynergySuite, a leading global provider of back-of-house restaurant management technology, is proud to announce its recent win of Best Customer Service Award…

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SynergySuite Secures Spot at #37 in Deloitte 2024 Technology Fast 50 Awards

SynergySuite is thrilled to announce its inclusion at number 37 in the 2024 Deloitte Technology Fast 50 Awards, marking another milestone in the company’s…

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How PDQ Chicken Brings Back 50% of Unhappy Guests

PDQ Chicken, a fast-casual chain, faced challenges managing guest feedback for its 50+ locations, especially with off-premise business comprising 80% of sales.

Presented by Ovation Up, Inc.

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How Taziki's Mediterranean Café Skyrocketed Survey Volume - Ovation Case Study

Taziki’s Mediterranean Café, known for its made-to-order Mediterranean cuisine, has achieved significant success through its partnership with Ovation. Taziki’s…

Presented by Ovation Up, Inc.

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More Profitable Delivery: A 30 Day Plan

With more than 50% of household food budgets being spent at restaurants, delivery is becoming more important to many operators. Follow this 30-day plan to…

Presented by SpeedLine Solutions

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7 Days to More Profitable Delivery

The path to improving your restaurant’s delivery system is a lengthy one. But that doesn’t mean you have to wait months or even years to see significant…

Presented by SpeedLine Solutions

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Forecast for Profit

To plan for the future, you need to understand your past. As the owner/operator of a restaurant, this means looking at your sales data so that you can more…

Presented by SpeedLine Solutions

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Driving Customer Service at the Point of Sale

In the restaurant industry, customer service is arguably the most important thing there is. You can have some of the best pizza in the city, but if your…

Presented by SpeedLine Solutions

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Selling Value Raising Sales

5 Keys to Crafting a Successful Value Meal

Presented by SpeedLine Solutions

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