KFC slows down fast food

April 7, 2016

KFC made a public recommitment to the standards set forth by founder Colonel Harland Sanders in 1952.

4 things you don't know about the ACA (but should)

The employer shared responsibility rules under the Affordable Care Act (sometimes called "pay or play") is just one more area that is moving so fast that many…

5 ways a QSR can save money without spending a dime

by Jeff Rebh — President and CEO, Innoseal

Being in the restaurant business is one tough and often expensive enterprise. Making the most of what you have can make a big difference in how much money you…

How to improve restaurant employee productivity: Part 3

To control labor costs, you need to look at several different metrics individually and collectively to get the most accurate picture and to make effective…

5 Tips to turn BoH staff into customer-experience superheroes

by Cherryh Cansler — Editor, FastCasual.com

Use these tips to transform your back-of-house staff into customer-experience superheroes — cape optional.

Strategic employee scheduling boosts consumer experience, bottom line

by Fast Casual

It may not sound as sexy as emerging technologies like mobile pay or cutting-edge digital signage, but workforce scheduling delivers just as much value.

Church's Chicken introduces company-funded education program

March 21, 2016

Church's Chicken is celebrating the first graduating class of its "Stride for Success" program.

How to control labor cost using restaurant labor allocation: Part 2

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

In order to properly leverage labor allocation, it's important to understand what variables affect cost. Customer demand and employee resources are two main…

NorthStar Order Entry POS system has new features

March 15, 2016

Custom Business Solutions has released NorthStar Order Entry 4.0 with expanded capabilities for improving operations and increasing efficiency for restaurant…

Why calculating restaurant labor as percentage of sales is foolish: Part 1

by Dave Bennett — President & CEO, Mirus Restaurant Solutions

It's safe to say, the timely collection of relevant, detailed and accurate information is critical to understanding labor costs.

How managing expectations leads to better return-to-work outcomes

Healthy employees are good for business, but the path from injury to resuming work duties is not always as smooth or efficient as your ordering process.

Video: Illegal Pete’s founder discusses how raising hourly wage to $17 has grown his business

by Cherryh Cansler — Editor, FastCasual.com

Employees get a food and drink credit, medical and dental insurance and tips, which all resulted to a 3.2-percent increase to the brand's bottom line.

What 5 qualities do you need in your frontline employees?

by Lon Southerland — Executive Vice President, GuestMetrics, LLC.

As restaurant operators, the most important thing we do is coach and develop our people.

Lent: Boom or bust?

by Travis Wagoner — Editor, Networld Media Group

So what's a restaurant owner to do when a significant portion of the eating public will be abstaining from meat on Ash Wednesday and Lenten Fridays? Prepare.

HotSchedules, PeopleMatter partner to create workforce management platform

February 8, 2016

HotSchedules and PeopleMatter announced a multiphase partnership to create a restaurant industry workforce management platform.

How to efficiently train your staff about food allergies

Very minute or even trace amounts of a food can cause a reaction in a highly sensitive patient. However, these are often all preventable with the proper…

Free downloadable webinar about how to integrate tablet POS now available

January 21, 2016

Tracking employees, managing inventory and engaging customers are three important areas of business that restaurant operators often find tedious, which is what…

Cold Stone Creamery, Pinkberry parent company names new tastemaster, food scientist

January 7, 2016

Kahala Brands announced that Dr. Maya Warren will join the company as tastemaster and food scientist for portfolio brands Cold Stone Creamery and Pinkberry.

How 3 restaurants tackled holiday hiring

by Cherryh Cansler — Editor, FastCasual.com

Execs of Doc Popcorn, Kono Pizza and Maui Wowi share their strategies when it comes to hiring seasonal help.

Snooze chooses HotSchedules to simplify employee scheduling, reporting

December 15, 2015

Snooze announced is has chosen HotSchedules, a provider of mobile technology for the restaurant and hospitality industries, as its workforce-management…