Chick-fil-A franchisee has passion for sustainability, customer service

by Mandy Wolf Detwiler — Editor, Networld Media Group

Caitlin Chavez is a Chick-fil-A franchisee in Puerto Rico. Chavez is dedicated to the brand, focusing on quality, customer service and sustainability.

HTeaO makes big business out of tea

HTeaO has made a big business out of one item -- tea. The founders started with a burger joint, and saw how many people came in specifically for tea. They…

Fast casual brands share tips, advice on sustainability

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Today's fast casual brands are focused on going green for many reasons. An increasing number of consumers are not just expecting it, but demanding it. A panel…

Burger King wants customers to 'bring it on back' for the planet

What's brown-and-white, reusable and makes the earth smile? ...Coming soon to a Burger King near you.

American QSR customers enter their 'blue mood'

by S.A. Whitehead — Food Editor, Net World Media Group

What do purple food, an illegal South American bean and a funky blue fungus on corn have in common? According to Technomic, they're all proven, promising food…

Taco Bell offering paid sick days, $100,000 GM salaries

Taco Bell is upping the ante on QSR industry employer desirability and packaging sustainability with its 2020 commitments.

Get real! Authenticity will rule in 2020 QSRs marketing

by S.A. Whitehead — Food Editor, Net World Media Group

New research indicates that while consumers may not necessariy do what they say when it comes to brand patronage, they expect the QSRs they buy from to be "as…

'How Chipotle Turned Free Burritos into Lasting Customer Relationships' focus of Oct 24 free webinar

by S.A. Whitehead — Food Editor, Net World Media Group

Basketball and burritos are a pretty unbeatable mix. But when that duo is also paired with digital engagement as Chipotle did last spring, it is even more…

Salad Station multiplies via robot

by S.A. Whitehead — Food Editor, Net World Media Group

Replicating isn't a new concept with any discussion of robots, in or outside of the restaurant industry. But Salad Station sees its use of the a salad-making…

McDonald's tags Beyond for plant-based burger test in Canada

by S.A. Whitehead — Food Editor, Net World Media Group

QSR superpower, McDonald's, is entering the plant-based garden, with a test of its new P.L.T. burger in Canada.

The many ways public's health concerns also concern QSR operators

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The effects of the public's many concerns around health and wellness issues have on all restaurant operation today, including QSRs, should not be…

US food preferences enter 'awkward adolescent' stage

by S.A. Whitehead — Food Editor, Net World Media Group

The latest report on the foods U.S. diners want today shows consumers are feeling a little less than confident about the overall "state of things." As a…

Leveling the limited-service playing field: 3 brands talk about 'democratized' dining

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Limited-service restaurant startup and operation is easier than ever thanks to forces that level the playing field, like third-party delivery and commissary…

'Single-use' - QSRs 'dirty word' for 2019?

by S.A. Whitehead — Food Editor, Net World Media Group

There may never have been a more contentious time for QSR brands when it comes to their dependence on single-use packaging. In fact, the Virginia-based…

Chop Stop: The salad QSR with a 'meat-n-potatoes' guy at the helm

by S.A. Whitehead — Food Editor, Net World Media Group

What's a "meat-and-potatoes" guy doing in the salad business? Very well, thank you.

How to sustain sustainability, despite obstacles: experts weigh in

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands take on the challenges and rewards of one very hot restaurant topic: sustainable operations.

3 brands discuss the bumps along the road to sustainability

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands take on the challenges and rewards of one very hot restaurant topic: sustainable operations.

White Castle 'slides' into fast food history with 'Impossible' feat today

by S.A. Whitehead — Food Editor, Net World Media Group

One of the oldest traditional "fast food" burger brands, White Castle, today leapt headlong into new territory by officially becoming the first national truly…

As Canadian A&Ws sell out of meatless burgers, US locations begin beef upgrades

by S.A. Whitehead — Food Editor, Net World Media Group

They're sold out of the Beyond Burger in Canada just one month after its introduction at A&W, while the chain in the U.S. watches with great interest and…

QSR trends-to-be: Native American novelties to fermented Finnish foods

As a restaurateur, can you choose the menu trends coming down the pike, or would you like to know what trends forecasters say SHOULD be on you menus? Take this…