Technology News
Church's in-store quality checks go virtual
November 13, 2020
Church's Chicken chain has revamped its brand standards measurement program to comply with COVID-19 travel restrictions, transforming its five-hour, in-person…
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Starbucks, Panera Bread, McDonald’s winning the digital game
November 12, 2020
Digital sales will make up over 50% of limited-service restaurants' business by 2025, according to a study by Incisiv, which also predicted that although…
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Study: Consumers prefer mobile pay
November 12, 2020
Due to COVID-19, contactless payment technology has been in high demand and has shown significant growth for both consumers and businesses. Appetize recently…
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Paytronix debuts subscription program for restaurants, c-stores
November 11, 2020
Paytronix Systems Inc., a digital guest experience platform, has launched Paytronix Subscriptions to make it easy for restaurants and convenience store brands…
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Ritual, Square partnering to help restaurants reach new customers
November 10, 2020
Ritual and Square are joining forces in an effort to help restaurants attract new digital customers. The partnership integrates orders from Ritual app users…
read nowSMG taps Olo to give customers digital feedback
November 10, 2020
Kansas City-based Service Management Group, an experience management partner, is partnering with Olo, a food ordering platform, to allow SMG clients to solicit…
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Tray DineSafe offers contactless automated locker, virtual drive thru
October 30, 2020
Tray, an enterprise restaurant management platform, has launched DineSafe, a suite of contactless self-service features that enables a safe post-COVID…
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White Castle to pilot kitchen robot in 10 more units
October 27, 2020
White Castle is adding as many as 10 more restaurants to its test of Miso Robotics Flippy Robot-on-a-Rail, which it began testing in several undisclosed…
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Chowbotics offers contactless ordering and video interface
October 21, 2020
Chowbotics has unveiled new technological developments for its fresh food robot, Sally, including a mobile app for contactless ordering, in response to…
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Wendy's names retired Domino's CIO as its CIO
October 19, 2020
The Wendy's Company has named recently retired Domino's Pizza CIO Kevin Vasconi as the burger brand's chief information officer, effective today. As such he…
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Ziosk unveils expanded technology suite for restaurants
October 15, 2020
Ziosk, a provider of a technology platform for guest engagement for restaurants, has expanded its suite of products to help restaurants improve operational…
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Videotel Digital introduces infrared touchless buttons for interactive products
October 14, 2020
Videotel Digital, a manufacturer of industrial grade digital signage media players, looping DVD players, touchless interactive solutions and directional sound…
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Inspire Brands taps CMX1 for supply chain management
October 13, 2020
Inspire Brands, which owns more than 11,000 Arby's, Buffalo Wild Wings, Sonic Drive-In, Rusty Taco and Jimmy John's restaurants, is on a mission to promote…
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Gimbal enhances curbside-efficiency platform for restaurants, retailers
October 12, 2020
Gimbal has launched On-the-Way SDK, a real-time solution connecting mobile orders with in-store, curbside and drive-thru pickup options.
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Del Taco names former hotel exec to top marketing tech job
September 23, 2020
Del Taco has named Erin Levzow, former Marcus Hotel & Resorts marketing VP, as its vice president of marketing technology. The brand said in a news release…
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SpotOn Transact secures $60M in funding
September 23, 2020
SpotOn Transact, Inc. a software and payments company, has secured $60 million in Series C funding. The round was led by DST Gobal, an investment firm, with…
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ICX Association names Elevate Award winners
September 22, 2020
The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during a livestream earlier today.
read nowProtective Enclosures Company offers restaurants discounts on menu board enclosures
September 11, 2020
Protective Enclosures Company has announced a 25% discount off indoor or outdoor digital signage enclosures for restaurants, according to a press release.
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White Castle launches 1st systemwide loyalty program
September 10, 2020
White Castle has launched its first systemwide loyalty program — The Craver Nation. It provides discounts and special offers to customers based on their…
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ICX Summit postponed till June 2021
September 2, 2020
The Interactive Customer Experience Summit has been postponed until June 2, 2021 due to travel restrictions related to COVID-19. The rescheduled event will…
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