CEOs of Wing Zone, Focus Brands, Captain D's, Backyard Burgers, Koti Pizza predict industry changes, trends

by S.A. Whitehead — Food Editor, Net World Media Group

This year's Fast Casual Executive Summit wrapped up Tuesday night with insights from some of the industry's most successful CEOs.

'Fall'-ing in love again: QSRs roll out offerings to roll in diners

by S.A. Whitehead — Food Editor, Net World Media Group

Trees may shed plenty every fall, but QSR menus do not. Rather, many brands have been adding on like crazy this fall with innovative offerings, both LTO and…

Key QSR delivery take-outs from wider world of retail ecommerce

The growth of third-party delivery services both threatens and provides opportunities for the dramatically changing QSR industry. But the good news is that…

QSR loyalty index shows you don't have to be big to be beautiful

September 28, 2017

Location intelligence business Foursquare recently did a deep data dive on customer loyalty, using fast food foot traffic patterns from millions of Americans…

Foodservice delivery business to catapult ahead 51 percent by 2021

September 21, 2017

As an industry, foodservice is expected to hit $3 trillion by 2021, driven at least in part by enormous expansion in foodservice delivery, which is expected to…

QSRs drive Q2 global traffic growth, US restaurant traffic slumps

September 19, 2017

QSRs are winning big globally, according to NPD Group, which found that most of the world's Q2 traffic increases came from the QSR segment.

3 tips for serving millennial consumers

by Niall Keane — CEO of SynergySuite, SynergySuite

Millennials recently became the largest generation in the workforce with over 53 million workers, ushering society into an unprecedented future.

Shake-makin' Steak 'n Shake gets 'cereal' about breakfast

August 31, 2017

Breakfast has become so big for QSRs that even storied milkshake-making brand Steak 'n Shake has built a new menu item around a breakfast milkshake made with…

NPD: Limited-service restaurants staying afloat while full-service restaurants struggle

August 22, 2017

Customer visits to U.S. restaurants and foodservice outlets remained negative in the quarter ending in June resulting in six consecutive quarters of weak…

Oracle Hospitality debuts Data Science Cloud Services

August 1, 2017

Restaurant operators worldwide can now use Oracle Hospitality's Data Science Cloud Services to quickly analyze system-wide performance data and act on that…

Micro chains hit major US growth spurt

July 31, 2017

Micro-chains — defined as chains with anywhere from three to 19 units — are in a major growth spurt, according to information research and analysis firm, NPD…

Flavor trends report: It's gettin' hot(ter) in here

July 31, 2017

A new food industry flavor trends report has been released from Research and Markets, and though few details have been provided about content of the paid…

Looking for ways to find and keep employees? NRA leaders offer insights

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting…

Build-your-own trend hits ice cream sandwiches ... 'and all's right with the world'

July 21, 2017

There may be few pleasures in life as great as an ice cream sandwich on a hot day. Until now, that is, with the rollout of "build-your-own" ice cream…

Infographic: How online reviews can make or break your brand

Research quantifies the impact online customer reviews have on business performance. The reviews play a bigger role in the selection of restaurants than…

Economic uncertainty and third-party delivery impact UK, US restaurants

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Globalization has created opportunity for American brands in the U.K., where restaurants face many of the same challenges and opportunities as the U.S.

America's tastes today? Cauliflower on pizza; radishes as raw meat

by S.A. Whitehead — Food Editor, Net World Media Group

With rapid-fire delivery and an upbeat attitude, menu analyst and Kruse Co. owner, Nancy Kruse, last week told a standing room only crowd at the National…

Live webinar shows operators how to help diners 'see right through you' in the transparency age

May 30, 2017

Today's diners will not settle for anything akin to "mystery meat" or other food that smacks of artificial ingredients. They expect simplified ingredients and…

Harris Poll: '.. and so began the reign of Starbucks, QSR'

May 17, 2017

Despite restaurant traffic data showing a decline in April QSR traffic, Harris Poll released data today saying that millennials prefer quick-service…

Thai Express lands 1st US location in mega mall

May 17, 2017

Thai Express has landed in the U.S., with its first location in the the sprawling Hall of America food court in Bloomington, Minnesota, a news release said.