Held June 1-3 at the Four Seasons Resort and Club Dallas at Las Colinas, the Interactive Customer Experience (ICX) Summit featured almost three days of education, networking and tours. Keynote speakers included "Retail Prophet" Doug Stephens and Royal Bank of Canada's Alan Depencier. Tours took place at AT&T Stadium (home of the Dallas Cowboys), George W. Bush Presidential Library and Museum, Nebraska Furniture Mart and Perot Museum of Nature and Science.
Attendees heard from Amazon, BEHR Paint, BMW, Detroit Red Wings, Dickey’s Barbecue Pit, Domino’s Pizza, Hilton Grand Vacations, Interstate Batteries, Luxottica, Neiman Marcus, Ochsner Health System, Pizza Hut, SeaWorld, Under Armour and more.
Watch the video to catch a few highlights.
Topics: Customer Service / Experience
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