Kiosks, digital signage: Issues, but benefits worth it

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Global food service operator, Sodexo, and travel plaza operator, Love's, told an audience at the recent Dallas ICX Summit that even though there are…

Survey finds Gen Zers, families lead the restaurant spend race

A study reveals three ways for restaurant brands to increase sales.

Attorneys general ask 6 QSRs about anti-poach pacts

Have some fast food brands cut a deal that stacks the deck against employees seeking to improve their incomes by taking jobs with other locations in the chain?

QSR money issues: A smart new information source

by Kathy Doyle — President, Networld

Contemplating going cashless, accepting Bitcoin and adding online and mobile payment options are just a few decisions restaurateurs and retailers are facing…

An inside look at Taco Bell’s digital transformation to deliver an enhanced customer experience

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

Rafik Hanna, senior director of Taco Bell’s All Access, shared insight on how the QSR is transforming to drive a best-in-class customer experience and why…

Gen Z travelers pick dining out over partying: What it means for QSRs

by S.A. Whitehead — Food Editor, Net World Media Group

College-age consumers are not that wild about partying when they are traveling, the top "thing to do" for Gen Z. In fact, when traveling these young adults…

BD's Mongolian BBQ co-founder to keynote Restaurant Franchising & Innovation Summit-London

Matthew Kirby will discuss his vision for growing his two U.K.-based brands — Chozen Noodle and Chow Asian Kitchen — and what it takes to succeed in the…

Fast food pizza drives QSR customer satisfaction gains

Fast food pizza brands are making customers very happy this year and that's helping to  push the whole QSR category up a notch in its measurement of customer…

Caterers can make $6 for every dollar invested in food waste

Restaurant brands with large catering arms would do themselves a favor by cutting food waste, according to a news report that found that every $1 invested in…

Johns Hopkins business study reveals ways to amp up promos

Johns Hopkins University's Carey Business School has released a study showing that restaurants and other retailers can employ specific actions to get the most…

RDI: Why restaurant leaders should know what that means today

by S.A. Whitehead — Food Editor, Net World Media Group

Where there is a will there's a way and in the restaurant industry consumers "will" take the easiest route to getting food delivered to their doors, one reason…

FDA holds July 12 public meeting on foods made with animal cell technology

The U.S. Food and Drug Administration is holding a public meeting in Maryland on July 12 around the food industry's increasing interest and use of animal cell…

From hand-sanitizing handles to automated food artists: The NRA show that was

by S.A. Whitehead — Food Editor, Net World Media Group

From things you never think about like hand-sanitizing restroom handles to higher-ticket tech like 3D food printers, the technological innovations that filled…

Webinar: How to give your brand an online makeover

A free, hour-long webinar focuses on the intricacies and benefits of giving your brand's online presence a "makeover."

Top tips toward more delightful digital signage deployments

by Bradley Cooper — Editor, Connect Media

Many restaurants are embracing digital signage, whether due to upcoming FDA regulations or a desire to boost customer experience. Herewith, some of the top…

Cowboy Chicken, Walk-On's, Nothing Bundt Cakes discuss franchisee marketing stressors

by S.A. Whitehead — Food Editor, Net World Media Group

Growth is a great thing in the restaurant business, but if it's based on a franchising model, it's also a stressful thing, particularly for your marketing team…

McDonald's new Chicago HQ: Green roof, 'Work Cafe,' department 'neighborhoods,'

McDonald's corporate HQ blows back into the Windy City with a whole new look and feel that is definitely not your "father's McDonald's HQ."

[LIVE WEBINAR] Combating rising operating costs in a tight labor market

Make a note to join us June 19 for an hour of free expert guidance on taking some of the sting out of your labor costs, even as the hiring environment demands…

Long John Silver's, Goodcents Deli, Rosati's on the 'franchise-worthy' customer experience

by S.A. Whitehead — Food Editor, Net World Media Group

Three brands' leaders offered wisdom-packed responses during an hour-long panel on making your brand's customer experience franchise-worthy at this spring's…

New tip pool mandates could yield big fines for violating brands

A national labor lawyer is calling restaurant operators' attention to recently passed tipping legislation that may make them liable for big fines if they allow…