Starbucks suspends 'Race Together' campaign amid criticism

by Josh Fischer — Editor, NetWorld

Hoping to encourage a dialogue around race-related issues, the Seattle-based coffee giant devised the now partially dismantled "Race Together" campaign where…

The tipping point: how mobile POS technology can improve customer experience and employee wages

by Nicole Troxell — Associate Editor, Networld Media Group

Research company Software Advice recently conducted a study for tablet POS technology to determine how the technology would impact tipping habits and the…

Simple solutions to minimizing food waste

by Josh Fischer — Editor, NetWorld

Food waste is a fact of the restaurant business, and for something that cannot be completely avoided, the toll it takes is steep. Food waste has a spectrum of…

Millennial workforce driving digital workforce management solutions

by Alicia Kelso — Editor, QSRWeb.com

Managing your restaurant digitally has plenty of advantages and with the rapidly changing workforce, it may even soon be necessary.

5 for 5: McDonald's, desserts, technology among trending articles

The top five articles trending on QSRWeb range from McDonald's to dessert trends to technology.

Analytics-driven digital merchandising in QSR drive-thrus

Dynamic signage and media expert Lyle Bunn takes a spin through analytics and merchandising in the drive-thru.

QSRs, fast casuals provide table service with RFID technology

by Nicole Troxell — Associate Editor, Networld Media Group

As the restaurant industry trends toward using more and more technology to enhance customer experience, age old problems like searching for a guest’s table are…

Checkers and Rally's capitalize on dessert trends in new Sweet Side menu

by Nicole Troxell — Associate Editor, Networld Media Group

Everyone has a sweet tooth, but the question is, what are the flavors that customers most crave?

Marco's COO predicts real estate pressure, higher prices for restaurants this year

by Nicole Troxell — Associate Editor, Networld Media Group

Technomic research recently predicted that the $680 billion restaurant industry will see three percent growth in 2015. What else can industry leaders expect in…

Can Galardi rev up a new generation of Wienerschnitzel fans?

Wienerschnitzel's Chief Visionary Officer is hoping to introduce the 53-year-old hot dog brand to a new, young audience through strategic sponsorships.

Sometimes love just ain't enough: #McDonaldsPayment brings out the crazy all over Twitter

McDonald's now infamous Super Bowl ad promoting its new campaign of accepting hugs for payment has exploded on Twitter, and not in the gentlest of ways.

Check out the two new 'Windows' now open for mobile POS

by Will Hernandez — Editor, NetWorld Media Group

A new partnership between Microsoft and PayPal opens the door for PayPal Here to run on any device running Windows 8.1, and Panasonic is releasing a new…

From lawsuits to 'factory food': 6 things wrong with McDonald's

by Nicole Troxell — Associate Editor, Networld Media Group

The Board of Directors of McDonald's Corporation announced that President and Chief Executive Officer Don Thompson will retire March 1, 2015, after almost 2…

Weaving a loyal web: 3 steps to integrate social into loyalty marketing

Ninety percent of loyalty program members desire ongoing communications from the programs in which they participate.

Fans showed up for free ice cream, were challenged to 'pay it forward'

by Brenda Rick Smith — Editor, Networld Media Group

Cold Stone Creamery is sending its Random Acts of Cold Stone team around the country giving away free ice cream. In return, the team is challenging fans to…

State of the Union puts minimum wage, 30-hour work week, joint employer issues in the spotlight

by Brenda Rick Smith — Editor, Networld Media Group

It's been a busy week in Washington. From the State of the Union address to the Supreme Court to more on the minimum wage, here's a round-up of hot public…

Why operators need to know about patent trolls

by James Bickers — Editor, Networld Alliance

Patent trolls could cost restaurants money and slow innovation. Here's what operators need to know about patent trolls.

Limited-time offer, long-time benefits

Seasonal flavors are more popular than ever: Tehnomic reports that two-thirds of consumers said they’d be likely to order limited-time-offer foods that match…

How QSRs are hitting on the customization trend

Forty percent of consumers consider menu variety to be extremely or very important to them when choosing a QSR, almost regardless of their age, gender, income…

Mobile strategies should align your customers’ needs with your business goals

Instead of chasing the latest fads, your mobile strategy must add real value to the consumer and enhance their experience at your stores to be successful.