Drive-thru technology reaches new heights

Drive-thru technology has changed more than the way consumers order food.

Sustainable farming grows on chefs

Farm-to-table forges ahead as one of the restaurant industry's fastest-growing eco trends.

Mystery shopping: Not a secret anymore

High-tech mystery shopping is digging up deep details that help restaurateurs improve their operations.

Reduce turnover by boosting benefits

Quick-service restaurant companies are reducing employee turnover by increasing benefits plans.

The conundrum of cobranding

Though profitable and promising, cobranding in restaurants has turned out to be a greater struggle than some in the industry anticipated.

Orders up

Drive-thru call centers are changing the quick-service landscape. But will the technology catch on?  

Burgers, fries ... and Wi-Fi?

A growing number of quick-service restaurants are offering Wi-Fi to customers.

Hire power

Every operator wants to hire the best employees, but finding and keeping the right ones takes insight and effort.

Sweet sophistication

by Valerie Killifer — senior editor, NetWorld Alliance

QSRs are updating their image to target a new kind of consumer.

Welcome to the foodservice future

Restaurant tech whiz Jim Melvin envisions a future filled with revenue-boosting, customer-operated purchase devices.

Trans-fats, lawsuits and E. coli dominate 2006 headlines

For some operators, 2006 was a year to forget.

Opinion: Trans-fat ban is based on junk science

Columnist says anti-trans-fat research isn't thorough enough to enact restaurant trans-fat bans.

Quiznos terminates franchisees on heels of suicide

The sub chain reacts swiftly following the Web-posting of a franchisee's alleged note.

Restaurants get into the Christmas Spirit

Many restaurateurs give to those in need. Learn how you can, too.

Taco Bell and McAlister's: Damage control done well

These brands have successfully handled E. coli outbreaks... . So far. 

Guerrilla marketing can boost sales

10 affordable marketing initiatives that you can implement today. 

Papa John's founder Q&A

John Schnatter talks about the tough times.

POS system or cash register?

The modern restaurant can't afford bargain performance.

Democrats take the House

There's a slew of restaurant-related issues that will be impacted by the 2006 election.

QSR ops shop for equipment on eBay

But as with any sight-unseen transaction, buyer beware.