Opinion: CSPI needs a reality check

Why did CSPI choose KFC?

Kiosks give SubWorks a boost in sales

by James Bickers — Editor, Networld Alliance

C-store concept has seen a 149-percent increase in sales since integrating touchscreen ordering kiosks.

Oils bring in the customers

QSRs are separating themselves in the marketplace with trans-fats-free cooking oils and by converting grease into fuel.

What to do when the POS crashes

Every operator should have a checklist.

Who's Who: Craig Moore, CEO, CiCi's Pizza

Just after CiCi's Pizza opened its 600th store, CEO Craig Moore talked about how the buffet chain got there, where it's going, and his role in getting it there.

2006 restaurant show wraps up

The 2006 National Restaurant Hotel & Motel Show offered big-time speakers and trendsetting technologies. Even if you attended, you probably didn't see…

President Bush speaks at NRA Show

President George Bush was greeted warmly when he spoke at the the National Restaurant Association Hotel & Motel Show on May 22. As expected, he touched on the…

Must-see events / products at the NRA Show

As you enter the show, aromas of mouthwatering food, sounds of equipment demonstrations and an expansive panorama of colorful exhibits envelop you.

Store size: Bigger isn't always better

In an age of colossal steaks, cavernous SUVs and four-person families nesting in 6,000 square-foot mini-mansions, some believe bigger is better. But in the day…

The health insurance headache

Rising health insurance costs are hitting operators where it hurts—in the wallet. Learn how you can implement a cost-effective plan for your operation.

Prevent robbery

Criminals could be staking out your store right now. So what are you going to do about it?

Controlling drugs

Are you drug testing employees? According to research, you should be.

El Pollo Loco walks a fine line

Neither fast casual nor QSR, the hybrid provides consumers with speed and quality.  

QSRs attract gamers

Burger King and McDonald's deploy effective advertisements in video games.

Bojangles' plays chicken with the competition

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

In the first quarter of 2006, the chain has signed 132 franchise commitments with 62 expected to close within 60 days.

Breakfast is booming

The daypart is becoming the new lunch for QSRs.

KFC and Taco John's discuss coupon strategy

Despite gift cards' success, coupons still bring in customers.

Franchisees mull over latest drive-thru technology

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

Dunkin' Donuts new concept stores opened since November 2005 in Euclid, Ohio, and Pawtucket, R.I., show a lot of thought was invested into maximizing the…

QSRs upscale to survive

From menu changes to more contemporary designs, the QSR is evolving.

McDonald's kiosk experiment

McDonald's has test marketed many media sales projects, including pay-to-play Wi-Fi Internet access and its current Redbox DVD rental kiosks.