The health insurance headache

Rising health insurance costs are hitting operators where it hurts—in the wallet. Learn how you can implement a cost-effective plan for your operation.

Prevent robbery

Criminals could be staking out your store right now. So what are you going to do about it?

Controlling drugs

Are you drug testing employees? According to research, you should be.

El Pollo Loco walks a fine line

Neither fast casual nor QSR, the hybrid provides consumers with speed and quality.  

QSRs attract gamers

Burger King and McDonald's deploy effective advertisements in video games.

Bojangles' plays chicken with the competition

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

In the first quarter of 2006, the chain has signed 132 franchise commitments with 62 expected to close within 60 days.

Breakfast is booming

The daypart is becoming the new lunch for QSRs.

KFC and Taco John's discuss coupon strategy

Despite gift cards' success, coupons still bring in customers.

Franchisees mull over latest drive-thru technology

by Julie Sturgeon — independent journalist, CEOEditor, Inc.

Dunkin' Donuts new concept stores opened since November 2005 in Euclid, Ohio, and Pawtucket, R.I., show a lot of thought was invested into maximizing the…

QSRs upscale to survive

From menu changes to more contemporary designs, the QSR is evolving.

McDonald's kiosk experiment

McDonald's has test marketed many media sales projects, including pay-to-play Wi-Fi Internet access and its current Redbox DVD rental kiosks.

Harassment carries a hefty price

Until Anita Hill testified in 1991 against Supreme Court Justice Clarence Thomas, sexual-harassment complaints were rare.

Serving those who serve U.S.

Eating a Burger King Whopper or a Subway foot-long reminds Capt. Bill Roberts of home.

Wendy's leadership says changes lie ahead in fight to regain sales

Days after Burger King announced plans to go public, Wendy's International Inc. presents a new three-year plan to increase sales, decrease cost and improve…

Super Bowl Sunday is big business

According to the National Retail Federation, consumers will spend $5.3 billion preparing for or executing Super Bowl-related activities.

Investors recognize burger value

Long-term investors notice consistency.

Card use increases for small purchases

by James Bickers — Editor, Networld Alliance

Consumers buy more with plastic than cash.

Are kiosks the future?

In late November, Subway had Pro-Tech install several touchscreen ordering kiosks in the Vanderbilt Children's Hospital in Nashville.

A Year in Review Industry Remains Stable

For the Quick Service Restaurant industry, 2005 was a year of resiliency, creativity, menu changes and a revolving door for executives.

Coffee going quick

In the quick-service restaurant industry time is money.  Which may explain why drive-thrus, offering quick service to millions of customers each day, coupled…