Features
Brand resurrection? Chipotle might just pull it off
by S.A. Whitehead — Food Editor, Net World Media Group
Norovirus outbreak and rat infestation behind it, Chipotle's leadership says the brand is moving on.
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Looking for ways to find and keep employees? NRA leaders offer insights
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Given the reality of fewer young employees in the work force, the only options are to recruit more from other age groups or be more successful recruiting…
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3 commonalities among Lyfe Kitchen, Urban Plates, Baskin Robbins brand-building strategies
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Building a successful brand has three parts: storytelling, club making and country building, according to a branding expert at the National Restaurant Show.
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Webinar: The Halal Guys shares 3 loyalty lessons with big pay-offs
by S.A. Whitehead — Food Editor, Net World Media Group
The Halal Guys Marketing Director Andrew Eck related valuable information in the hour-long session, including three principles that he said brands must keep in…
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Subway's new stores get 'fresh' with diners
by S.A. Whitehead — Food Editor, Net World Media Group
Though so-called "brand refreshes" happen all the time among QSR chains, few concepts have taken the term, "refresh" as literally as Subway with its new…
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Be my 'bBff': Marketing guru says best brands 'participate' in diners' lives
by S.A. Whitehead — Food Editor, Net World Media Group
Brands with the most loyal and committed customers know you only earn super-loyalty when you participate in customers' lives, says veteran marketing guru…
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Caliburger founder to discuss how $3.1M investment will fuel robotics in the kitchen
The substantial investment is the combined effort of Acacia Research Corporation, Match Robotics VC, and a number of undisclosed strategic investors.
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Investing in technology? Restaurants share hits and misses
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Companies need to do their research, and management has to be supportive for technology initiatives to succeed.
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The Halal Guys loyalty story to headline July 13 webinar
by S.A. Whitehead — Food Editor, Net World Media Group
The Halal Guys have had enormous success with their well-researched loyalty program, which the brand's leadership with share with our readers during a July 1…
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Tim Hortons-RBI battle heats up
by S.A. Whitehead — Food Editor, Net World Media Group
The growing dispute — in both the media and the courts — between Tim Hortons U.S. franchisees and Restaurant Brands International is increasing in intensity…
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McDonald’s clarifies: No plans to replace workers with kiosks
by Elliot Maras — Editor, Kiosk Marketplace & Vending Times
Cowen & Co. upgraded McDonald's outlook based on the chain's technology upgrades, including self-order kiosks. The company has been deploying kiosks globally…
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Free Webinar: How to get your brand all wrapped up in that 'transparency thing'
by S.A. Whitehead — Food Editor, Net World Media Group
Can consumers really see your brand? Do they really see how you're "being transparent" about your ingredients, their sources and quality? This free webinar…
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What franchisees wish they'd known 'then,' that they know now
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Managing employees is a major aspect that new franchisees often don’t realize or prepare for when signing a franchise agreement. That, and the fact that…
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New studies show restaurant 'do's and don'ts' of online ordering, delivery
by S.A. Whitehead — Food Editor, Net World Media Group
As the restaurant industry continues to bask in the big-dollar benefits of online ordering, two new studies shed light on best practices when it comes to…
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How to avoid disputes in the franchisor-franchisee partnership
by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com
Attorney Brian Schnell of Faegre Baker Daniels LLP offers up advice and tips on how potential franchise operators and franchisors can sidestep common disputes…
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Transgender woman claims she was groped, bullied when employed at McDonald's franchise
Groping, merciless bullying and relegation to a storage closet restroom are among the claims that a transgender woman is making against a McDonald's in…
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NRA applauds Trump's apprenticeship order, while critics say it's full of holes
by S.A. Whitehead — Food Editor, Net World Media Group
The National Restaurant Association and its educational foundation have been pushing for more love from the feds for apprenticeships and this week they got…
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Harken restaurateurs: Are you ready for the 'Day of the Dad?'
by S.A. Whitehead — Food Editor, Net World Media Group
Read on to find out why that fancy cocktail and offbeat entree will do your brand no favors on Father's Day.
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McDonald's France intros burger by 'la McFork'
by S.A. Whitehead — Food Editor, Net World Media Group
McDonald's may be the iconic American brand, but at least in France this month the brand has made a concession to the sensibilities of the oh-so-refined tastes…
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Play ball! Make local sports sponsorships work brand magic
by S.A. Whitehead — Food Editor, Net World Media Group
Sports sponsorships hold big, positive benefits for restaurants at the local level, by connecting with customers in a fun, upbeat and even passionate level.
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