Future of ghost kitchens not just smarter, it’s tastier

by Buck Jordan

Ghost kitchens allow brands to test innovations without risk. Buck Jordan, founder & CEO of Wavemaker Labs, believes ghost kitchens provide 24/7 opportunities…

Wendy's, Popeyes execs to discuss menu updates at 1-day virtual seminar

Amy Alarcon, vice president of culinary innovation at Popeyes Louisiana Chicken, and John Li, vice president of culinary innovation of Wendy’s, will discuss…

Smokey Bones, Nathan’s Famous execs to discuss ghost kitchens at 1-day virtual event

Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for restaurant executives.

2 Panera VIPs keynoting Fast Casual Executive Summit 2021

by Cherryh Cansler — Editor, FastCasual.com

Very few fast casual brands have been as successful as Panera Bread over the years, and that success is directly linked to its willingness to take risks when…

Hello! I'm Mandy Wolf Detwiler, your editor at QSRweb!

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mandy Wolf Detwiler takes the reigns as editor of QSRweb. With nearly 20 years covering the restaurant industry, she brings a level of expertise and…

How employee hiring, retention has changed in the past year

by Shahpour Nejad — PRESIDENT/CEO, PIZZA GUYS

Pizza Guys CEO Shahpour Nejad explains his company's approach to employee hiring and retention and why it's important to listen to employees' needs and…

Hey, fast casuals: It's time to get back out there!

by Cherryh Cansler — Editor, FastCasual.com

It's almost time for the fast casual industry's family reunion. The Fast Casual Executive Summit kicks off on Oct. 3 in Charlotte.

9 tips for running a restaurant delivery operation

by Richard Traylor — Writer, WebstaurantStore

As food delivery becomes more popular with dining patrons, delivery is a high-demand service. Following are nine best practices for launching and running a…

What the restaurant industry can learn from Amazon

by James Shea

James Shea, director of content strategy at Zuppler, explains why restaurant and foodservice operators should take a long hard look at Amazon's model and how…

A deep dive into one brand's food safety strategy

At Mooyah Burgers, Fries & Shakes, food safety is paramount and the safety strategy is proving to pay off in more ways than one.

Why technology is the big break in tackling restaurant labor shortage

by Dinesh Saparamadu — CEO, Applova Inc.

Dinesh Saparamadu, CEO and founder of Applova Inc., shares insight on how technology, specifically automation, can be a winning solution for restaurants…

Personalization in the marketplace: A deep dive for QSRs

by Peter Klayman — Strategy, BR

Peter Klayman, the QSR and Restaurant Practice leader at Bottle Rocket, provides his take on the personalization tactics, or lack of those, that top national…

RFIS 2021 Sponsor Preview: Workstream

Workstream is a hiring tool that helps restaurants source, screen, and onboard candidates faster through texting and automation. With Workstream, brands like…

RFIS 2021 Sponsor Preview: Ovation

Voted the #1 guest feedback platform in a nationwide RestaurantOwner.com survey, Ovation uses a 2-question SMS-based survey as a digital Table Touch™ that has…

The curbside revolution: Evolving your channels to drive sales

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Curbside, a trend that once saw a boom in the early 2000s, is back in a big way and now is a prerequisite for any brand looking to grow, cultivate customer…

How restaurants can build a better digital presence

by Mark Tina

These three factors are key to making your restaurant's digital services produce many happy returns.

RFIS 2021 Sponsor Preview: Cardlytics

Cardlytics is advertising that works 100% of the time; you only pay when a customer is served with an offer and then makes a purchase during the campaign.

RFIS 2021 Sponsor Preview: Intwine

Intwine Connect enables management teams to further stabilize revenue and profit margins by optimizing incoming orders, reducing inventory loss, and…

RFIS 2021 Sponsor Preview: Chatmeter

Chatmeter's software is the franchise solution for maintaining brand consistency at every location. From listing management to review monitoring, Chatmeter's…

RFIS 2021 Sponsor Preview: Rosnet

Founded in 1998, Rosnet has grown into a respected leader in the restaurant technology marketplace with thousands of locations utilizing the company's food…