What to ask vendors when it comes to restaurant data technology

Restaurant technology is more complicated than ever, with restaurant operators having to decide on tech from cloud-based storage options to integrated POS…

How your brand image hinges on customer experience

by Lisa van Kesteren — CEO, SeeLevelHX

Restaurants need to examine their current customer experience given today’s environment to determine how to meet consumer expectations while continuing to…

Has the point of sale become analog in the digitized restaurant industry?

by Chris Lybeer — Chief Strategy Officer, Revel Systems

POS systems are no longer all that is needed to complete a transaction. Chris Lybeer, chief strategy officer for Revel Systems, explains how restaurants must…

Checkers & Rally's, Focus Brands execs talk tech at 1-day QSR event

Jason Carrigan, vice president of marketing and digital technology at Focus Brands and Minh Le, chief Information officer at Checkers & Rally’s, will discuss…

4 ways loyalty can drive nontraditional growth strategies

by Brittany Maroney — Sr Product Marketing Manager, Punchh

Major brands are looking at nontraditional formats like airports, grocery and campuses, requiring marketers to re-evaluate their existing campaign strategy.

What QSRs need to know about ultrafast electric vehicle charging

by Arcady Sosinov

Three chief benefits QSRs should be aware of if they decide to adopt electric vehicle charging are: ease and cost of deployment; revenue opportunities and…

McDonald's exec to talk about diversity, inclusion at 1-day QSR event

Ariane Panter, senior director of global diversity, equity and inclusion strategy and corporate function support at McDonald’s, will discuss diversity…

How to focus on lower-calorie without sacrificing taste, quality

by Christopher Hansen

Driven by cost and calories, many restaurants are looking for healthier and more nutritious options to entice repeat business. Christopher Hansen, assistant…

Combo meal insights you can’t afford to miss

by Jana Zschieschang — CMO, RMS

Combo meals are popular additions for restaurants around the world. But what does a combo meal imply? Jana, Zschieschang, chief marketing officer for Revenue…

Are digital menu boards right for your business?

by Elizabeth Riggio

In the past few years, digital menus have become more popular in restaurants and other businesses for their ease of use and dynamic nature.

How franchisees can benefit from limited-item menus

by Nick Binnings — AC, Franchise Elevator PR

A limited menu allows a brand to create signature items that makes it stand out in a crowded field. Nick Binnings, director of brand development for Southern…

FAT Brands execs to discuss brand growth at 1-day virtual seminar

FAT Brands CEO Andy Wiederhorn and CMO Thayer Wiederhorn, who have acquired several brands over the past few years, will discuss the strategies behind the…

White Castle, Brooklyn Dumpling Shop to discuss contactless service at one-day virtual event

Susan Carroll-Boser, vice president of technology at White Castle, and Stratis Morfogen, co-founder of Brooklyn Dumpling Shop, will discuss contactless service…

Future of ghost kitchens not just smarter, it’s tastier

by Buck Jordan

Ghost kitchens allow brands to test innovations without risk. Buck Jordan, founder & CEO of Wavemaker Labs, believes ghost kitchens provide 24/7 opportunities…

Wendy's, Popeyes execs to discuss menu updates at 1-day virtual seminar

Amy Alarcon, vice president of culinary innovation at Popeyes Louisiana Chicken, and John Li, vice president of culinary innovation of Wendy’s, will discuss…

Smokey Bones, Nathan’s Famous execs to discuss ghost kitchens at 1-day virtual event

Two industry executives will discuss the rise of ghost kitchens at the #QSRNext event Nov. 9. The one-day workshop is free for restaurant executives.

2 Panera VIPs keynoting Fast Casual Executive Summit 2021

by Cherryh Cansler — Editor, FastCasual.com

Very few fast casual brands have been as successful as Panera Bread over the years, and that success is directly linked to its willingness to take risks when…

Hello! I'm Mandy Wolf Detwiler, your editor at QSRweb!

by Mandy Wolf Detwiler — Editor, Networld Media Group

Mandy Wolf Detwiler takes the reigns as editor of QSRweb. With nearly 20 years covering the restaurant industry, she brings a level of expertise and…

How employee hiring, retention has changed in the past year

by Shahpour Nejad — PRESIDENT/CEO, PIZZA GUYS

Pizza Guys CEO Shahpour Nejad explains his company's approach to employee hiring and retention and why it's important to listen to employees' needs and…

Hey, fast casuals: It's time to get back out there!

by Cherryh Cansler — Editor, FastCasual.com

It's almost time for the fast casual industry's family reunion. The Fast Casual Executive Summit kicks off on Oct. 3 in Charlotte.