5 tips to design a solid background check policy

by Jeff Ernste — Chief Sales Marketing Officer, Orange Tree Employment Screening

Employee background checks, now an integral part of the hiring process, have been widely adopted by organizations across the country. Is it right for the QSR…

How to drive traffic at your pizzeria

by Chris Lybeer — Chief Strategy Officer, Revel Systems

The pizza industry has gotten more crowded, but how can you get a leg up? Chris Lybeer with Revel Systems offers some suggested for technology and creative…

Navigating the restaurant industry: What is the right financing solution?

The restaurant industry is a tough nut to crack. Is a merchant cash advance right for your restaurant?

Restaurants cutting back, need to invest in technology to survive

by Brian Duncan — President, me&u USA

The restaurant industry has demonstrated its tenacity and endurance these last few years. Still, there are still residual pain points — inflation, labor…

FastCasual to honor 2023 Hall of Famers

by Cherryh Cansler — Editor, FastCasual.com

Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.

4 ways to serve up great employee experiences

by Lindsay Petrovic — Vice President, Product Management, NCR Voyix

Restaurants win on employee experience, which naturally leads to improved customer experiences.

How to empower employees, lower churn rates in high-turnover industry

by Gary Stonell — SVP of Sales and Operations, Opterus

Recruitment and retention are still challenging in the restaurant. How can technology help?

Voice AI delivers more efficient, scalable restaurant operations

As restaurants struggle with labor gaps and operational hurdles created by a shortened staff with increased responsibilities, voice AI solutions can help…

Technology more intuitive, cost efficient than ever

by Mandy Wolf Detwiler — Editor, Networld Media Group

Technology reigned at the 2023 National Restaurant Association's annual show.

How QSRs can claim slice of catering pie

With more employees returning to the workplace post COVID, business catering is back: 85% of people who regularly order food for work say that providing food…

Social media goals matter

by Dylan Duke — Founder and CEO, Glewee

Do you know what the goals are for your restaurant's social media posts? Can you set your key performance indicators before launching a campaign? Dylan Duke of…

ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

Can QSRs win the quest for environmental sustainability?

Food production is a primary contributor to climate change. QSRs are turning attention to corporate sustainability in a bid to reduce food waste, create…

Discover benefits of these 5 underutilized POS functions

by Brittany DeGroat — Digital Content Specialist, Star Micronics America

The POS system is one of the most important pieces of tech in a restaurant. Read how these five underused functions can help businesses make better decisions…

Beyond the discount: 6 ways to evolve customer loyalty

Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.

How AI, mobile POS, more can shore up staff shortages

by Michael Jaszczyk — CTO, U.S. CEO, GK Software

Artificial intelligence, unified cloud technology, mobile payment programs and more can enhance an employee’s performance and, ultimately, a diner’s experience.

6 benefits of self-service QSR technology

Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.

How to create wealth in Black community through franchise ownership

by Tarji Carter — President, The Franchise Player

Representation at the ownership and senior management levels helps Black employees feel seen, heard and appreciated in ways that can and will positively impact…

Experts explore NFTs, digital innovation, labor shortages, food insecurity needs

by Cherryh Cansler — Editor, FastCasual.com

Attendees will become mini experts in all-things NFT, digital innovation, fixing the labor shortages and meeting food insecurity needs. Speakers include Blaine…

Workshopping what your guest experience is missing

by Cherryh Cansler — Editor, FastCasual.com

Big Chicken's Sam Stanovich, Dog Haus' CJ Ramirez and Ovation CEO Zack Oates will help attendees evaluate their customer experiences and provide dozens of…