Beyond the discount: 6 ways to evolve customer loyalty

Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.

How AI, mobile POS, more can shore up staff shortages

by Michael Jaszczyk — CTO, U.S. CEO, GK Software

Artificial intelligence, unified cloud technology, mobile payment programs and more can enhance an employee’s performance and, ultimately, a diner’s experience.

6 benefits of self-service QSR technology

Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.

How to create wealth in Black community through franchise ownership

by Tarji Carter — President, The Franchise Player

Representation at the ownership and senior management levels helps Black employees feel seen, heard and appreciated in ways that can and will positively impact…

Experts explore NFTs, digital innovation, labor shortages, food insecurity needs

by Cherryh Cansler — Editor, FastCasual.com

Attendees will become mini experts in all-things NFT, digital innovation, fixing the labor shortages and meeting food insecurity needs. Speakers include Blaine…

Workshopping what your guest experience is missing

by Cherryh Cansler — Editor, FastCasual.com

Big Chicken's Sam Stanovich, Dog Haus' CJ Ramirez and Ovation CEO Zack Oates will help attendees evaluate their customer experiences and provide dozens of…

How loyalty programs encourage repeat customers

by Len Covello — CTO, Engage People

Research shows consumers are increasingly leaning on loyalty programs as the cost of everything from gas to groceries continues to rise. Here are four ways…

Tony Roma's, Duck Donuts, Tropical Smoothie among CEOs closing Restaurant Franchising & Innovation Summit

by Cherryh Cansler — Editor, FastCasual.com

Restaurant Franchising & Innovation Summit attendees will learn about Tony Roma's transition into the fast casual market, Duck Donuts' growth strategy and…

How AI-powered signage can benefit restaurants

by Bobby Marhamat — CEO, Raydiant

Fast-casual and fast-food restaurants have increasingly become a diner's favorite go-to place as they eschew the cost of full service dining. Combining the…

How energy management strategies help beat inflation squeeze

by Al Subbloie

Quick service restaurants use up to 10 times more energy per square foot than other commercial buildings. Energy efficiency is a hidden way to reduces costs.

How curbside, frictionless QSR transactions here to stay

by Laura Livers — Head of Strategic Growth, Intouch Insight

Following three years of unrest in the restaurant industry, dining in has returned. But curbside pickup and contactless ordering and payment has grown…

Fast Casual accepting 2023 Top 100 nominations

by Cherryh Cansler — Editor, FastCasual.com

Nominations close Feb. 1

Pizza Top 100 nomination deadline extended

by Cherryh Cansler — Editor, FastCasual.com

Nominations close Dec. 16.

Pizza Marketplace launches Top 100 Movers & Shakers

by Cherryh Cansler — Editor, FastCasual.com

This special report from Pizza Marketplace will shine a spotlight on pizza brands and brand executives that are shaping the future of the pizza segment.

Digital menus: a restaurant’s most powerful tool

by Joe Martinez, restaurant marketing consultant at Applova, Joe Martinez — Restaurant Marketing Consultant, Applova Inc

In this piece, Joe Martinez shares five reasons digital menus are a restaurant's most powerful tool and offers seven ways to leverage them for success.

4 ways restaurant automation solves labor shortage challenges

by Christin Dorner — Content and Media Manager, Star Micronics America, Inc

When there isn’t enough labor to cover mission-critical tasks at your QSR, restaurant automation can fill some of the gaps. Here are four ways technology can…

How a first-time or part-time job can develop into a career path

by Dana Berry — PR Lead, Stone Ward for Lee's Famous Recipe Chicken

Lee's Famous Recipe Chicken, known for its delicious fresh, never frozen fried chicken and homestyle sides, has been a staple at many dinner tables for more…

#QSRNext starring Taco Bell, Focus Brands, Popeyes, CKE execs

by Cherryh Cansler — Editor, FastCasual.com

QSRWeb's virtual talk show, #QSRNext, takes place Nov. 9 and will feature insight and advice from several successful industry leaders.

Introducing the 2022 Fast Casual Perfect Pitchers

by Cherryh Cansler — Editor, FastCasual.com

Following a global contest, five concepts will compete in The Perfect Pitch at the annual Fast Casual Executive Summit. Here's a sneak peek of the presenters.

How to leverage branding to increase growth

by Lisa Buckler — SVP of Growth and Partnerships |, System1

Quick-service restaurants possess some of today's most powerful branding. The right branding can greatly impact a company's potential for growth and is…