Blogs
How kiosks can help QSRs fight mounting inflation
by Dinesh Saparamadu — CEO, Applova Inc.
Kiosks eliminate the need to roster more staff or hire temp workers during rush hours. With kiosks, QSRs will see a sizable contraction in labor costs.
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How SMS technology can bolster customer service, experience at QSRs
by Andreas Suma — SVP Commercial: Americas, Clickatell
SMS alerts and other SMS back-end technologies can help restaurants succeed by: utilizing messaging and notifications; integrating a back-end chatbot system…
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Is it better to build or buy loyalty tech?
by Len Covello — CTO, Engage People
With consumers seemingly spending more, now is the perfect time for QSRs that aren’t already in the game to consider the new age of loyalty — that is, reward…
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Future of restaurant loyalty programs is personalized
by Adam Morse — Senior Director of Marketing, Tillster
Loyalty programs can be complicated. Many restaurants have the tools, but they don't know how to get the most out of them. Here's how to build an effective…
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How to build stronger quick-serve restaurant teams
by Brendan Bencharit — Chief Customer Officer, Squadle, Inc
Running a QSR team can be challenging. QSRs with the strongest teams invariably are the most prosperous. Those with strong teams also tend to be the most…
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How technology can improve guest experience
by Michael Jaszczyk — CTO, U.S. CEO, GK Software
QSRs must invest in technology innovations that help them meet their ultimate goal of improving the guest experience. Luckily, pandemic-fueled digital…
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5 restaurant technologies taking root
by Mandy Wolf Detwiler — Editor, Networld Media Group
Restaurant technologies are more diverse than ever, hitting the back office and even the roads. We found five cool technologies taking root in progressive…
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3 tips to consider when buying POS system
by Chris Lybeer — Chief Strategy Officer, Revel Systems
The modern POS is a platform that can help accurately assess sales performance, productivity efficiencies, inventory, customer satisfaction and staffing.
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Here’s why 30% of people still aren’t comfortable dining indoors
by John Marquez
People are beginning to return to restaurants. Here's how to give your customers options to make them feel comfortable.
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How QSRs can find success using direct mail
by Matt Lukosavich — Strategy Director, Vericast
To balance out increasing operational costs and consumers’ hesitancy to spend, restaurants must know the impact of every dollar spent on advertising and how it…
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Reinventing food safety through AI-powered technology
by Jete Nelke — Head of Marketing, FoodDocs
Food safety is a concern in the restaurant industry. Here's how AI used in other industries can help restaurateurs reduce issues.
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Are you using the right POS technology in your restaurant?
by Chris Lybeer — Chief Strategy Officer, Revel Systems
POS systems can help with labor shortages, inventory, online ordering and more. Are you using your POS system to its fullest potential?
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How technology can help solve your labor crisis
by Zach Goldstein — CEO and Founder, Thanx
Restaurants are still suffering when it comes to hiring and retention. Here are a few examples of tech-centered solutions that can put more functionality…
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Restaurant execs gambling for a good cause
by Cherryh Cansler — Editor, FastCasual.com
A few hundred restaurant leaders are gathering in Nashville next month at the Restaurant Franchising and Innovation Summit, where they will participate in…
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Data, loyalty programs and off-premises technology to rise in 2022
by Emil Davityan — CEO and co-founder, Bluedot
As we enter 2022, brands are maturing into omnichannel, technology-centric and data-driven restaurant businesses. Here's what to expect in 2022.
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How AI will save the restaurant industry
by Paul Rubin — Chief Strategy Officer, PAR Technology
You know restaurant technology is becoming a very big deal when it goes viral on TikTok. In November, a user of the popular video-sharing social network…
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Avoid these mistakes when buying commercial kitchen equipment
by Damon Shrauner — Senior Sales Consultant, chefbuyer.com
Kitchen equipment is costly. Making such a long-term investment means proper planning. Use these tips to help avoid the most common mistakes.
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Don't overlook kitchen repairs, maintenance
Quick-service restaurants must focus on data-driven preventative maintenance plans in the back of the house. This is a crucial, make-or-break shift in your…
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How to retain valuable staff
by Sarah Niderost — Content Marketing Manager, Deputy
Employees are quitting at record rates. Here are some tips to retain the valuable staff you already have.
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It's not too late to pivot digital
by Hope Neiman — cmo, tillster
When the pandemic struck, many brands had to pivot to digital or get left behind. Hope Neiman, chief marketing officer for Tillster, says it isn't to late to…
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