Blogs
Navigating the restaurant industry: What is the right financing solution?
The restaurant industry is a tough nut to crack. Is a merchant cash advance right for your restaurant?
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Restaurants cutting back, need to invest in technology to survive
by Brian Duncan — President, me&u USA
The restaurant industry has demonstrated its tenacity and endurance these last few years. Still, there are still residual pain points — inflation, labor…
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FastCasual to honor 2023 Hall of Famers
by Cherryh Cansler — Editor, FastCasual.com
Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.
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4 ways to serve up great employee experiences
by Lindsay Petrovic — Vice President, Product Management, NCR Voyix
Restaurants win on employee experience, which naturally leads to improved customer experiences.
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How to empower employees, lower churn rates in high-turnover industry
by Gary Stonell — SVP of Sales and Operations, Opterus
Recruitment and retention are still challenging in the restaurant. How can technology help?
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Voice AI delivers more efficient, scalable restaurant operations
As restaurants struggle with labor gaps and operational hurdles created by a shortened staff with increased responsibilities, voice AI solutions can help…
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Technology more intuitive, cost efficient than ever
by Mandy Wolf Detwiler — Editor, Networld Media Group
Technology reigned at the 2023 National Restaurant Association's annual show.
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How QSRs can claim slice of catering pie
With more employees returning to the workplace post COVID, business catering is back: 85% of people who regularly order food for work say that providing food…
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Social media goals matter
by Dylan Duke — Founder and CEO, Glewee
Do you know what the goals are for your restaurant's social media posts? Can you set your key performance indicators before launching a campaign? Dylan Duke of…
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ICXA announces 2023 Elevate Awards
by Alicia Lavay — Executive Director, ICX Association
Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…
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Can QSRs win the quest for environmental sustainability?
Food production is a primary contributor to climate change. QSRs are turning attention to corporate sustainability in a bid to reduce food waste, create…
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Discover benefits of these 5 underutilized POS functions
by Brittany DeGroat — Digital Content Specialist, Star Micronics America
The POS system is one of the most important pieces of tech in a restaurant. Read how these five underused functions can help businesses make better decisions…
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Beyond the discount: 6 ways to evolve customer loyalty
Loyalty programs have become more intuitive and smarter that ever. Here are six ways brands can optimize their current loyalty initiatives.
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How AI, mobile POS, more can shore up staff shortages
by Michael Jaszczyk — CTO, U.S. CEO, GK Software
Artificial intelligence, unified cloud technology, mobile payment programs and more can enhance an employee’s performance and, ultimately, a diner’s experience.
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6 benefits of self-service QSR technology
Beyond QSRs, today's customers are seeking self service and contactless payment at all types of restaurants.
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How to create wealth in Black community through franchise ownership
by Tarji Carter — President, The Franchise Player
Representation at the ownership and senior management levels helps Black employees feel seen, heard and appreciated in ways that can and will positively impact…
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Experts explore NFTs, digital innovation, labor shortages, food insecurity needs
by Cherryh Cansler — Editor, FastCasual.com
Attendees will become mini experts in all-things NFT, digital innovation, fixing the labor shortages and meeting food insecurity needs. Speakers include Blaine…
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Workshopping what your guest experience is missing
by Cherryh Cansler — Editor, FastCasual.com
Big Chicken's Sam Stanovich, Dog Haus' CJ Ramirez and Ovation CEO Zack Oates will help attendees evaluate their customer experiences and provide dozens of…
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How loyalty programs encourage repeat customers
by Len Covello — CTO, Engage People
Research shows consumers are increasingly leaning on loyalty programs as the cost of everything from gas to groceries continues to rise. Here are four ways…
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Tony Roma's, Duck Donuts, Tropical Smoothie among CEOs closing Restaurant Franchising & Innovation Summit
by Cherryh Cansler — Editor, FastCasual.com
Restaurant Franchising & Innovation Summit attendees will learn about Tony Roma's transition into the fast casual market, Duck Donuts' growth strategy and…
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