How to tell the difference between loyalty programs and offers (and why it matters)

by MaryBeth Maskovas — Founder, Principal Analytics Consultant, Insight Lime Analytics

Offers and rewards have two distinct purposes for QSR brands, and it's important to consider the differences and ensure that you're creating programs that…

5 reasons to visit Kansas City for Restaurant Franchising and Innovation Summit

by Cherryh Cansler — Editor, FastCasual.com

The Restaurant Franchising and Innovation Summit, produced by Networld Media Group, will host its eighth annual event there in Kansas City, March 24-26. The…

How to leverage effective POS systems, marketing strategies to increase foot traffic

by Shannon Chirone — SVP, Marketing, HungerRush

A well-implemented POS system is more than just a tool for processing payments; it's a treasure trove of data and insights. By harnessing the capabilities of a…

Exposing fee inflation: Understanding your merchant statements and the red flags to avoid

by Michael Seaman — Founder & CEO, Swipesum

Restaurants are consistently burdened with hidden fees and unnecessarily high rates from their payment processors. This widespread issue is not only affecting…

Why remodeling is a top investment opportunity for restaurants

by Jim Balis — Partner, CapitalSpring

Remodeling is not just about giving a restaurant a fresh coat of paint. It's about rethinking and redefining a brand's physical space to meet the changing…

How to save money with restaurant leases

by Fast Casual

What aspects of your lease are most important? How can you save money on those details? Read more to find out!

5 tips to design a solid background check policy

by Jeff Ernste — Chief Sales Marketing Officer, Orange Tree Employment Screening

Employee background checks, now an integral part of the hiring process, have been widely adopted by organizations across the country. Is it right for the QSR…

How to drive traffic at your pizzeria

by Chris Lybeer — Chief Strategy Officer, Revel Systems

The pizza industry has gotten more crowded, but how can you get a leg up? Chris Lybeer with Revel Systems offers some suggested for technology and creative…

Navigating the restaurant industry: What is the right financing solution?

The restaurant industry is a tough nut to crack. Is a merchant cash advance right for your restaurant?

Restaurants cutting back, need to invest in technology to survive

by Brian Duncan — President, me&u USA

The restaurant industry has demonstrated its tenacity and endurance these last few years. Still, there are still residual pain points — inflation, labor…

FastCasual to honor 2023 Hall of Famers

by Cherryh Cansler — Editor, FastCasual.com

Each leader will attend the summit to accept an award and share leadership experience, strategies and a few lessons learned along the way.

4 ways to serve up great employee experiences

by Lindsay Petrovic — Vice President, Product Management, NCR Voyix

Restaurants win on employee experience, which naturally leads to improved customer experiences.

How to empower employees, lower churn rates in high-turnover industry

by Gary Stonell — SVP of Sales and Operations, Opterus

Recruitment and retention are still challenging in the restaurant. How can technology help?

Voice AI delivers more efficient, scalable restaurant operations

As restaurants struggle with labor gaps and operational hurdles created by a shortened staff with increased responsibilities, voice AI solutions can help…

Technology more intuitive, cost efficient than ever

by Mandy Wolf Detwiler — Editor, Networld Media Group

Technology reigned at the 2023 National Restaurant Association's annual show.

How QSRs can claim slice of catering pie

With more employees returning to the workplace post COVID, business catering is back: 85% of people who regularly order food for work say that providing food…

Social media goals matter

by Dylan Duke — Founder and CEO, Glewee

Do you know what the goals are for your restaurant's social media posts? Can you set your key performance indicators before launching a campaign? Dylan Duke of…

ICXA announces 2023 Elevate Awards

by Alicia Lavay — Executive Director, ICX Association

Alicia Lavay is Executive Director at the ICX Association. Image provided. "Sometimes when I consider what tremendous consequences come from little…

Can QSRs win the quest for environmental sustainability?

Food production is a primary contributor to climate change. QSRs are turning attention to corporate sustainability in a bid to reduce food waste, create…

Discover benefits of these 5 underutilized POS functions

by Brittany DeGroat — Digital Content Specialist, Star Micronics America

The POS system is one of the most important pieces of tech in a restaurant. Read how these five underused functions can help businesses make better decisions…