Will Brits embrace Tim Horton's?

May 10, 2017 | by S.A. Whitehead

The lessons to be learned in taking a brand to a new country are unfolding live as Tim Hortons emerges in her Majesty's homeland under a barrage of that trademark British sarcasm about the inferiority of "foreign" brands. 

The first UK-based outlet, which opens in "early May" in Glasgow, Scotland, has prompted national media attention in British newspapers and the BBC

As many know, the British have made a sport out of putting down outside brands, particularly those with a large U.S. presence like the Canadian Tim Hortons brand. And that sport is on full display all around the UK since the announcement.

Some reports have claimed that Tim Hortons' coffee anddoughnuts are less than worthy of the superior culinary demands of the citizens of the United Kingdom, for example. Twitter is buzzing with the news, and it seems many British coffee lovers are excited for the opening, however. 

 

Stateside, little has been said about the brand's trip "across the pond," as there have been no press announcements or other related information. The brand has not responded to QSRWeb's request for comment.

The 53-year-old Tim Hortons brand is hugely popular in Canada, with one media outlet reporting that it sells eight of every 10 cups of coffee sold in Canada. British newspaper The Daily Mail even quotesTim Hortons UK COO Gurprit Dhaliwal as saying, "It's hard to explain just how important Tim Hortons is to Canadians. It's not just a restaurant, it's a way of life and a place of home, and we're positive Great Britain will fall in love the brand." 

 

 

 

 

 


Topics: Business Strategy and Profitability, Coffee/Bakery/Donut, Franchising & Growth, International


S.A. Whitehead / Award-winning veteran print and broadcast journalist, Shelly Whitehead, has spent most of the last 30 years reporting for TV and newspapers, including the former Kentucky and Cincinnati Post and a number of network news affiliates nationally. She brings her cumulative experience as a multimedia storyteller and video producer to the web-based pages of Pizzamarketplace.com and QSRweb.com after a lifelong “love affair” with reporting the stories behind the businesses that make our world go ‘round. Ms. Whitehead is driven to find and share news of the many professional passions people take to work with them every day in the pizza and quick-service restaurant industry. She is particularly interested in the growing role of sustainable agriculture and nutrition in food service worldwide and is always ready to move on great story ideas and news tips.

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