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News & Media From Elliot Maras

Self-order kiosks keep Brooklyn 'video game restaurant' in the black

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Self-order kiosks have helped allow Action Burger to expand as video game restaurant. Customers pay with credit or cash at three self-serve kiosks.

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Burger King’s self service play in airports: An inside look

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Steven MacArthur-Brooks of Burger King will interview HMSHost's Neil Thompson during a keynote presentation at the Self-Service Innovation Summit on Dec. 5 in…

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American consumers in no mood to give up daily coffee

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Americans are still gulping down the coffee despite increasing costs and concerns about inflation.

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Coffee consumption continuing post pandemic trajectory

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Coffee consumption will continue to improve for the second straight year following the pandemic. Production was hampered in 2021/2022 by meteorological…

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Ghost kitchens feeding revenue stream for virtual food brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The ghost kitchen offers an opportunity for companies already operating a kitchen to expand delivery sales to include 'virtual' food brands. Sisto Perez, of…

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Coffee outlook: Demand strong despite faltering consumer confidence

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers still want to spend money on coffee, but some product preferences are changing and external macroeconomic factors are concerning.

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Food relief efforts seek support in wake of Hurricane Ian

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Food relief organizations are seeking donations as thousands of Floridians are in need of emergency supplies.

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Cold brew coffee resumes its pre-pandemic surge

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Cold brew coffee has resumed its pre-pandemic fast growth and is expanding in numerous serving settings to a loyal customer base that skews younger, higher…

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Post-pandemic coffee demand taking flight

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The coffee industry has a big opportunity to promote out-of-home coffee given the consumer's rising coffee appreciation.

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Post-pandemic, consumers want their coffee more than ever

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The coffee industry has a big opportunity to promote out-of-home coffee given the consumer's rising coffee appreciation.

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Restaurant technology takes center stage at Elevate Awards

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

ICXA honored Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio.

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Germicidal light: New tools in the war against restaurant pathogens

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

A panel of experts weigh in on what tools are available to ensure a facility is safe from dangerous pathogens

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How McDonald’s helps low vision customers with self-serve kiosks

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Attendees at the Self-Service Innovation Summit last month got an inside look at this project during a "Lunch And Learn" session, titled, "Making Self-Service…

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Inspire Brands: Anatomy of a technology transformation

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Raghu Sagi of Inspire Brands shared the learnings the organization has uncovered over the last two years and the highlights of its companywide digital…

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Jimmy John's, Dunkin' exec revealing strategy behind self-service technology

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

During a keynote address, Raghu Sagi, the chief information officer at inspire Brands, which owns Arby's, Baskin Robbins, Buffalo Wild Wings, Sonic Drive-In…

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2 things QSR self-service can't do without

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Consumers want self-service, but they also want to speak to an employee when necessary, according to the keynote presentation at last weeks Self-Service…

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Krispy Kreme expands into self-service to serve customers 24/7

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Krispy Kreme opened a pilot vending machine at its headquarters shop in Charlotte, North Carolina.  If successful, future machines will be placed in locations…

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Pandemic hammers foodservice coffee sales; outlook uncertain

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Long-term, foodservice will continue to struggle to recover from COVID-19, as consumers will increase their economy focused spending. The lingering impact of…

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Those perplexing PPP loans: Some expert guidance

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

Restaurant companies trying to navigate the process of applying for a Paycheck Protection Package loan, will be interested in some of these top tips from…

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How the CARES Act can help large restaurant brands

by Elliot Maras — Editor, Kiosk Marketplace & Vending Times

The Coronavirus Aid, Relief, and Economic Security Act, signed into law at the end of March, provides new loan programs that vary depending on a company’s…

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