More lawsuits filed against Ill. Subway blamed for shigellosis outbreak

March 16, 2010

The number of confirmed victims in a Lombard, Ill., outbreak of shigellosis has grown to 50, as two additional lawsuits have been filed against a Subway…

New reports forecast trends for 2010

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March 16, 2010

Two separate reports have been recently released that will help quick-service brands get a handle on the industry as they plan for the economic recovery.

ServSafe supplement recommends ozone use for food safety

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March 16, 2010

The National Restaurant Association Education Foundation ServSafe program now includes instructions for using ozone in food safety procedures for the…

QSRs find ROI in free-food prizes

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March 16, 2010

Restaurant chains, including a number of quick-service brands, have found the value in offering free food in giveaways or as contest prizes, according to the…

Burger King Brazil ad puts customers' photos on packaging

March 15, 2010

First there was Whopper Freakout, the award-winning webfilm by Crispin, Porter + Bogusky documenting actual customer reactions to the Whopper's removal from…

Radiant Systems, RBS WorldPay launch Token Replacement

March 15, 2010

Radiant Systems Inc. has announced the release of Token Replacement, a new payment security feature that allocates a unique identifier, or token, to cardholder…

HotSchedules launches BlackBerry app

March 15, 2010

HotSchedules has announced the release and immediate availability of its restaurant employee scheduling application for the BlackBerry, the company's second…

Black, red pepper recall may affect restaurants

March 15, 2010

A Food and Drug Administration investigation of a salmonella Montevideo outbreak that led to the recall of ready-to-eat Italian-style meats earlier this year…

Wendy's, Burgerville launch NCAA tourney-inspired contests

March 15, 2010

Several quick-service chains have launched advertising campaigns and promotions tying into the upcoming NCAA men's college basketball tournament, including…

Dippin' Dots rewards 1 millionth Facebook fan

March 15, 2010

Dippin' Dots Inc. has reached a landmark, surpassing more than 1 million fans on the company's official Facebook fan page. In celebration of the event, Dippin…

Should your QSR be on Foursquare?

The location-based social media app has the potential to stand out from the pack.

Burger King Brazil ad puts customers' photos on packaging

March 15, 2010

First there was Whopper Freakout, the award-winning webfilm by Crispin, Porter + Bogusky documenting actual customer reactions to the Whopper's removal from…

Radiant Systems, RBS WorldPay launch Token Replacement

by

March 15, 2010

Radiant Systems Inc. has announced the release of Token Replacement, a new payment security feature that allocates a unique identifier, or token, to cardholder…

HotSchedules launches BlackBerry app

by

March 15, 2010

HotSchedules has announced the release and immediate availability of its restaurant employee scheduling application for the BlackBerry, the company's second…

Black, red pepper recall may affect restaurants

March 15, 2010

A Food and Drug Administration investigation of a salmonella Montevideo outbreak that led to the recall of ready-to-eat Italian-style meats earlier this year…

Wendy's, Burgerville launch NCAA tourney-inspired contests

March 15, 2010

Several quick-service chains have launched advertising campaigns and promotions tying into the upcoming NCAA men's college basketball tournament, including…

Dippin' Dots rewards 1 millionth Facebook fan

by

March 15, 2010

Dippin' Dots Inc. has reached a landmark, surpassing more than 1 million fans on the company's official Facebook fan page. In celebration of the event, Dippin…

Should your QSR be on Foursquare?

The location-based social media app has the potential to stand out from the pack.

Annoying Customer Behaviors

by Dale Furtwengler — President, Furtwengler & Associates, P.C.

Breakfast daypart suffers as consumers cut spending

March 14, 2010

Quick-service restaurants have recognized the potential of the breakfast market, contributing to a record-breaking year in 2009 for new product introductions…