QSR freebies come at a price

August 9, 2009

The freebie offer has become commonplace as quick-serve restaurants fight to increase traffic during the economic recession and as a result are no longer the…

A&W rebrands with 3-D experience

After years of only co-branded units, A&W standalones, with drive-in, dine-in and drive-thru, are making a comeback.

Nathan's Famous posts mixed Q1 results

August 6, 2009

Nathan's Famous Inc. has reported positive revenues for the first quarter ended June 28 despite a drop in net income due to proceeds from the sale of two…

Krystal to launch online scavenger hunt

August 6, 2009

The Krystal Company is promoting its new proprietary Krystal Blitz energy drink and its social media sites with an online scavenger hunt for a downloadable…

Wendy's readies to enter QSR premium burger war

August 6, 2009

Wendy's is preparing to enter a candidate into the premium burger war with a new cheeseburger launch later this year, Wendy's/Arby's Group CEO Roland Smith…

Jollibee launches NetSuite OneWorld

August 6, 2009

NetSuite Inc., a vendor of cloud computing business software, has announced that it has signed an agreement to supply its NetSuite OneWorld solution to…

Targeted direct mail campaign works for Cinnabon

Focusing on small businesses near its mall locations brought a good return on a coupon offer.

Former Arby's CEO Benham named to Sonic board

August 6, 2009

Sonic Corp. has announced that Douglas N. Benham has been named to its board of directors. His election was announced following Sonic's quarterly board of…

Expert questions QSR internal-network security

August 6, 2009

Evan Schuman and Fred J. Aun recently posted a story on the Storefront Backtalk blog that has gained national attention, including a post on CBSNews.com. The…

To Focus Group, Or Not To Focus Group?

In an age of information databases, network connectivity, interactive media, and the Internet, quick access to consumer information has become the norm. Though…

Public Sector Use Of Internet Surveys And Panels

Marketing research is easily adaptable to the Internet, and the medium has opened the door to many would-be marketing research suppliers. We believe, however…

Survival Of The Fittest

Everywhere business leaders turn, they find nice-sounding, easy-to-swallow, seemingly plausible solutions to their problems.Corporate leaders talk to their…

Fast Food Chain Maintains Training Excellence with Online Tests

Maintaining consistency of quality and service within a chain of fast food restaurants takes constant vigilance. Restaurant managers need to understand food…

Mo. Burger King manager overzealous with 'no shoes' rule

August 5, 2009

A manager of a Sunset Hill, Mo., Burger King asked a customer to put shoes on her six-month-old baby to comply with the store's policy requiring customers to…

New product offerings help Wendy's, Arby's comps

August 5, 2009

Wendy's and Arby's are holding their own as restaurants weather the recession thanks to new product offerings, as seen in Wendy's/Arby's Group Inc.'s release…

Tim Hortons U.S. comps push Q2 results

August 5, 2009

Tim Hortons Inc. has reported systemwide sales were up 5 percent on a constant currency basis for the second quarter ended June 28. Same-store sales were up…

Bojangles' parent obtains financing to reduce chain's debt

August 5, 2009

Bojangles' Restaurants Inc. has received $70 million in refinancing from parent company Falfurrias Capital Partners, a Charlotte, N.C.-based private equity…

Taco Maker to move into New York City

August 5, 2009

The Taco Maker (TTM) has signed an agreement to develop the New York City/Manhattan metropolitan areas, the company has announced.   The agreement is between…

White Castle honors community leader

August 5, 2009

White Castle System Inc. has created the White Castle "Lighting the Way" Award to recognize community service. Its first recipient is Harry Slatkin, founder…

Webinar: Restaurant Crisis Management: How to Protect Yourself During a Foodborne Illness Incident

Publicity of an actual or alleged foodborne illness outbreak can be devastating to your restaurant’s revenue and reputation. While you may be insured for…