Mystery Shopping Study ranks best wait times

September 28, 2008

DALLAS — The Mystery Shopping Providers Association (MSPA) has released a survey that offers some insight into one key component of customer service: wait…

Arby's signs HyperActive Tech's "QTimer" drive-thru solution

September 25, 2008

PITTSBURGH — HyperActive Technologies has announced that Arby's Restaurant Group has selected the company's QTimer Drive-Thru Measurement Solution as the…

McDonald's launches Latin music program for schools

September 25, 2008

OAK BROOK, Ill. — McDonald's will be celebrating Latin music in schools and communities across the country throughout the coming year through a major new…

Fast Casual launches state of the industry report

September 25, 2008

LOUISVILLE, Ky. — Fast Casual magazine and FastCasual.com have released the "2009 Fast Casual State of the Industry Report."   The 73-page comprehensive study…

McDonald's, CKE to participate in consumer conference

September 25, 2008

CARPINTERIA, Calif. and OAK BROOK, Ill. — CKE Restaurants Inc. and McDonald's Corp. each have announced the companies' participation in the RBC Capital Markets…

Villa Fresh Italian Kitchen opens in Kuwait University

September 25, 2008

MORRISTOWN, N.J. — Multi-concept franchisor Villa Enterprises Management has announced it will continue strategic expansion into the Middle East with the…

Subway promos Change a Light, Change the World program

September 25, 2008

MILFORD, Conn. — Subway restaurant chain has announced it will participate in the Energy Star Change a Light, Change the World campaign.   By partnering with…

Marble Slab, MaggieMoo's debut mobile texting campaigns

September 24, 2008

ATLANTA — Marble Slab Creamery and MaggieMoo's Ice Cream & Treatery have launched new mobile texting campaigns, the companies have announced. Customers of…

McDonald's names new VP of U.S. Communications

September 24, 2008

OAK BROOK, Ill. — McDonald's USA has announced the promotion of William (Bill) Whitman Jr. to vice president, U.S. Communications. Whitman replaces Richard…

Mrs. Winner's intros LTO 8-pc. BOGO

September 24, 2008

ATLANTA — Mrs. Winner's Chicken & Biscuits has introduced a limited-time Chicken Stimulus package, an an 8-piece buy one, get one free promotion where…

The Hills duo, Taco Bell aid World Hunger Relief

September 24, 2008

IRVINE, Calif. — In an effort to raise awareness of global hunger, Taco Bell is again joining forces with Heidi Montag and Spencer Pratt of MTV's hit reality…

Muzak intros online drive-thru catalog

September 24, 2008

CHARLOTTE, N.C. — Muzak has launched the QSR Performance Solutions online catalog, a new ordering method for drive-thru equipment and services, the company…

NRA lauds Senate approval of restaurant depreciation provision

September 24, 2008

WASHINGTON, D.C. — The National Restaurant Association has hailed the U.S. Senate passage of the Tax Extenders and Alternative Minimum Tax Act of 2008…

2008 Fast Casual Summit: Participants

Paul Barron, publisher of Fast Casual magazine, talks with attendees at the summit.

2008 Fast Casual Summit: Subtotal

Paul Barron, publisher of Fast Casual, talks with Subtotal POS president Joel Doherty.

2009 Fast Casual Summit: Dinner event

Paul Barron, publisher of Fast Casual magazine, talks with Peter Truitt of Truitt Brothers about A Taste of Oregon at the 2008 Fast Casual Summit dinner event.

2008 Fast Casual Summit: Mobile messaging

A Power Info Video Session on mobile messaging featuring Noah Glass of GoMobo and Paul Barron, publisher of Fast Casual magazine

2008 Fast Casual Summit: Specialty coffee

Mitch Eastman of Fetco Coffee Equipment discusses specialty coffee with Fast Casual magazine publisher Paul Barron.

2008 Fast Casual Summit: Custom business solutions

Paul Barron talks with Charlie Jeffers of Custom Business Solutions about the company's enterprise solutions.

Sonic announces Q4 prelim comps

September 23, 2008

OKLAHOMA CITY — Sonic Corp. has announced it has achieved 22 consecutive years of positive systemwide same-store sales growth for the fiscal year ended Aug.