News & Media
Is Subway's problem bigger than a footlong?
by S.A. Whitehead — Food Editor, Net World Media Group
The North American Association of Subway Franchisees — representing thousands of U.S. franchisees — said its survey of members showed that 75% of those…
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Seattle council green lights hazard pay for food delivery workers
June 17, 2020
Food delivery vendors in Seattle now will pay drivers $2.50 per delivery in addition to standard pay rates thanks to a new law approved by the city council.
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Edible promotes pair to operations leadership
June 17, 2020
Edible has expanded its operations team by promoting two in-house executives to what the brand sees as key operating roles moving forward. Former Executive…
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Panda Express launches in-house delivery to 'cut out the middleman'
June 17, 2020
Panda Express said it has contracted with a delivery services firm to add in-house delivery to its current third-party providers, including Uber Eats and…
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Ritual to launch contactless ordering tool for Chicago restaurants
June 16, 2020
Ritual, a Toronto-based mobile ordering startup, has launched a tool in the U.S. — Ritual One — to allow small, independent restaurants in Chicago provide…
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Pay, right away, a key plus for QSR delivery drivers
by Steve Barha — Founder, Instant Financial
A lot of QSRs are now thinking about deploying their own delivery drivers as online ordering and delivery intensify, and the third-party delivery landscape…
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Partech teams up with Techknow to upgrade drive-thru offerings
June 15, 2020
POS provider ParTech Inc. has partnered with Techknow, a multi-sensor drive-thru management solution company, to equip restaurants with drive-thru timers and…
read nowUS restaurant transaction decline easing up a bit
June 15, 2020
U.S. restaurant chain customer transactions were down -14% for the week ending June 7, revealing improvement for an industry hard hit by the COVID-19 pandemic.
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Burger King intros plant-based breakfast sandwich
June 15, 2020
Burger King has launched a plant-based offering — Impossible Croissan'wich. A test in select U.S. markets earlier this year proved successful, allowing the…
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Wendy's responds to homicide, fire at Atlanta store
June 15, 2020
Authorities have ruled the death of an Atlanta man — shot by police at a Wendy's location — as a homicide. Rayshard Brooks, 27, was shot repeatedly in the…
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Yum Brands sues Grubhub alleging distribution deal violated
June 12, 2020
Yum Brands, the owner of Taco Bell, Pizza Hut and KFC, has filed suit against Grubhub Inc., alleging that the online food ordering platform violated a…
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Pivoting to meet immediate demands in the QSR, fast casual industry while planning for the future
Julie Hoffman, travel and hospitality head of industry for Adobe, shares valuable insight on how QSRs and fast casual brands can not only hurdle challenges in…
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New CMO upping Yoshinoya Japanese Kitchen's digital game
June 12, 2020
Yoshinoya America, known for its Japanese-inspired rice bowls, has launched its first loyalty program, Yoshinoya Rewards, as well as digital ordering for…
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Taco John's: A QSR that dares fast casuals to 'follow us'
With a fresh look and a plan to add more than 75 stores in the next few years, Wyoming-based Taco John's, is having something of a rebirth 52-plus years into…
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Jack in the Box posts same-store sales gain, intros new CEO
June 11, 2020
Jack in the Box said same-store sales rose 5% through the first eight weeks of its third fiscal quarter, ended June 7, according to a news release. The full…
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A&W posts double-digit year-over-year May sales
June 11, 2020
Lexington, Kentucky-based A&W Restaurants posted a double-digit sales increase in May, compared with the year-ago period, with some franchise locations…
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Expert preparation tips for QSR boycotts, vitriol in presidential election year
by S.A. Whitehead — Food Editor, Net World Media Group
The boycott of Wendy's that ensued after the online "pile-on" under the hashtag #Wendysisoverparty, could happen to any QSR, but these three marketing and…
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JustEat Takeaway to buy Grubhub in $7.3B stock deal
June 10, 2020
JustEat Takeaway.com NV agreed to buy Grubhub Inc. in an all stock transaction valued at $7.3 billion, creating the world's largest food delivery platform…
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Steritech 'Hometown Heroes' program helped 8,100 on front lines
June 10, 2020
Food safety company, Steritech, recently paid its respects to what it calls its Hometown Heroes — front line health, long-term care and emergency workers — in…
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Krystal to increase workforce by 25%
June 10, 2020
Krystal, an Atlanta-based square-burger chain, Krystal, said it is now hiring at all its locations just six months after the chain filed for bankruptcy and one…
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